Portal Home > Knowledgebase > Articles Database > HOSTICAN outage?
HOSTICAN outage?
Posted by patricia-c, 02-26-2008, 07:58 AM |
Hi all!
It's my first post in this forum, so hi to all!
I have my seven web sites hosted at HOSTICAN.com since August 2007. I've had several outages since then and I have considered to change my hosting service many times.
Today all websites are down, and I have no email or access to their website to understand what's wrong.
Does anyone knows what's happening with HOSTICAN??
Thanks,
- Patricia C.
|
Posted by utropicmedia-karl, 02-26-2008, 11:57 AM |
Hello patricia!
Were you notified about any of the previous outages or were they unscheduled?
Kind Regards,
|
Posted by patricia-c, 02-26-2008, 02:29 PM |
Hi!
This time it seemed to have been a problem with my ISP service. I couldn't see my website or my hosting site or have any access to FTP or email.
This problem is now solved.
As for the previous problems (hence my panic this time) I wasn't notified but they replied to my support ticket stating that they had installed a new CPANEL software that had been causing problems since.
I had worked with PAIR NETWORKS previously and everytime they had to have some time offline they notified me with time. And they also had a page with all system notices regarding every problem that occurred and to what server.
Thanks again,
- Patricia C.
|
Add to Favourites Print this Article
Also Read