MediaTemple.com and DreamHost Down?

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Posted by blueboxgroup, 07-28-2006, 04:41 PM
I'm trying to help a customer move from Mediatemple and it appears their network is down. Can any one else confirm or does any one have any information on what's happening? Edit - Appears dreamhost is down too. Problem with the shared DC? Rolling blackouts? Wow.... - Jesse Last edited by blueboxgroup; 07-28-2006 at 04:49 PM.
Posted by blueboxgroup, 07-28-2006, 04:50 PM
Ok, appears their "generator" caught on "fire".... Interesting... http://www.dreamhoststatus.com/
Posted by JenniH, 07-28-2006, 05:27 PM
Has anyone had any contact with them (mt) on this? Any hint of an ETA? Sounds like it could be a mess.... I hope not.
Posted by Tailseh, 07-28-2006, 05:32 PM
DreamHost is down, yes, because of the generator. MediaTemple.com works just fine for me though.
Posted by blueboxgroup, 07-28-2006, 05:33 PM
Looks like MT is back for me as well. Must have been something unrelated. DH is still down from this end.
Posted by JenniH, 07-28-2006, 05:36 PM
Our media Media Temple sites are down. Tickets are not being answered, and their support page gives this strange messages: "Incident # 139 Details: Although progress is being made on this incident, there are no updates at this time."... and nothing else. That certainly sounds like something bad may be happening.
Posted by blueboxgroup, 07-28-2006, 05:38 PM
Dream Host is back online: http://www.dreamhoststatus.com/
Posted by JenniH, 07-28-2006, 05:44 PM
Still no word from mt.... I'm going to have to start bailing the sites out of there.
Posted by blueboxgroup, 07-28-2006, 05:46 PM
And the site I'm working on on MT seems to be back as well, although I can't get into their KB.
Posted by JenniH, 07-28-2006, 05:50 PM
Not ours. Why can't they just update their general status page? A one minute job and at least we would have a clue.
Posted by JenniH, 07-28-2006, 06:14 PM
Still down, and still completely in the dark. The only plus is that at least we have learned something about Media Temple's 'support' today.
Posted by blueboxgroup, 07-28-2006, 06:15 PM
Are you on a shared hosting package or a dedicated server?
Posted by JenniH, 07-28-2006, 06:21 PM
It's a shared server... but at last an update! It as indeed a power issue and possible fire, and they are supposedly restoring servers: ours is obviously pretty low down on the list.
Posted by Eleven2 Hosting, 07-28-2006, 07:33 PM
It's definitely a shame these companies have these 'power' outages. It seems as if they are not running regular maintenance to have a generator failure.
Posted by blueboxgroup, 07-29-2006, 12:31 AM
Jenni, Are you back up and running now? Where'd you hear about the fire from MT? - Jesse
Posted by JenniH, 07-29-2006, 03:03 AM
We are back. The fire was mentioned on the temporary message placed on the mt support page. They didn't say it definitely was a fire, but speculated they heard it could be. It definitely was a power outage though. We are back now, but not without a lot of pain, some of which would have been mitigated had they communicated better..

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