theplanet still down?

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Posted by pixelvibe, 07-22-2006, 04:14 PM
Is anybody still having issues with theplanet? my sites are still down...its' been 2 days..
Posted by Patrick, 07-22-2006, 04:32 PM
Can you post a traceroute?
Posted by PixelManual, 07-22-2006, 05:12 PM
Have you contacted support? If they haven't responded, a phone call is probably worthy. Make sure your friends cannot access the sites as well and it is not simply you or your ISP.
Posted by Ryan Smith, 07-22-2006, 06:23 PM
We have a bunch of servers from them and they have been really good for the past few months, and no problems recently.
Posted by sirius, 07-22-2006, 06:50 PM
The Planet hasnt been down at all... might want to check in with Support to see what the problem is with your server. Sirius
Posted by okihost, 07-25-2006, 12:30 AM
anyone else having issues at dllstx4? I have confirmed with the planet there is some type of hardware issue going on and it only seems to be with a very small portion of servers. It is just my main server which only hosts my sites and thank god not a production server with customers..
Posted by joako, 07-26-2006, 03:49 PM
Something has been going on today for a few hours.... 1 1 ms <1 ms <1 ms 192.168.251.254 2 3 ms 2 ms 2 ms 64.238.178.1 3 2 ms 2 ms 2 ms 209.251.129.77 4 2 ms 2 ms 2 ms co1.gig.gru.net [209.251.148.1] 5 8 ms 8 ms 7 ms 12.126.150.105 6 31 ms 31 ms 31 ms gbr1-p70.ormfl.ip.att.net [12.123.32.106] 7 32 ms 32 ms 33 ms tbr1-p013501.ormfl.ip.att.net [12.122.1.70] 8 32 ms 32 ms 32 ms tbr1-cl1476.hs1tx.ip.att.net [12.122.4.101] 9 34 ms 33 ms 33 ms tbr2-cl2382.hs1tx.ip.att.net [12.122.9.170] 10 32 ms 32 ms 32 ms tbr1-cl12.dlstx.ip.att.net [12.122.10.129] 11 31 ms 31 ms 31 ms gar1-p340.dlrtx.ip.att.net [12.123.16.161] 12 789 ms 788 ms * 12.119.136.14 13 * 792 ms 78 ms vl31.dsr02.dllstx3.theplanet.com [70.85.127.30] 14 792 ms 782 ms 779 ms vl41.dsr01.dllstx4.theplanet.com [70.85.127.83] 15 73 ms 70 ms 73 ms gi1-0-2.car04.dllstx4.theplanet.com [67.19.255.1
Posted by joako, 07-26-2006, 03:51 PM
1 1 ms <1 ms <1 ms 192.168.251.254 2 3 ms 2 ms 2 ms 64.238.178.1 3 2 ms 2 ms 2 ms 209.251.129.77 4 3 ms 2 ms 3 ms co1.gig.gru.net [209.251.148.1] 5 7 ms 7 ms 7 ms 12.126.150.105 6 31 ms 31 ms 30 ms gbr1-p70.ormfl.ip.att.net [12.123.32.106] 7 31 ms 32 ms 31 ms tbr1-p013501.ormfl.ip.att.net [12.122.1.70] 8 32 ms 32 ms 33 ms tbr1-cl1476.hs1tx.ip.att.net [12.122.4.101] 9 33 ms 33 ms 34 ms tbr2-cl2382.hs1tx.ip.att.net [12.122.9.170] 10 32 ms 31 ms 31 ms tbr1-cl12.dlstx.ip.att.net [12.122.10.129] 11 31 ms 30 ms 30 ms gar1-p340.dlrtx.ip.att.net [12.123.16.161] 12 350 ms 349 ms 354 ms 12.119.136.14 13 32 ms 354 ms 31 ms vl31.dsr02.dllstx3.theplanet.com [70.85.127.30] 14 896 ms 858 ms 31 ms po31.dsr01.dllstx5.theplanet.com [70.85.127.106] 15 341 ms 336 ms 333 ms po2.car04.dllstx5.theplanet.com [70.84.160.166] 16 30 ms 355 ms 852 ms 9a.61.5646.static.theplanet.com [70.86.97.154] Trace complete. And outbound trace: 1 a1.72.5746.static.theplanet.com (70.87.114.161) 0.748 ms 0.476 ms 0.654 ms 2 gi3-8.dsr02.dllstx4.theplanet.com (67.19.255.141) 0.372 ms 0.284 ms 0.254 ms 3 vl42.dsr01.dllstx3.theplanet.com (70.85.127.89) 0.654 ms 0.597 ms 0.528 ms 4 ae1-0.ibr01.dllstx3.theplanet.com (70.85.127.33) 0.656 ms 0.593 ms 0.663 ms 5 12.119.136.17 (12.119.136.17) 170.679 ms 182.688 ms 12.119.136.13 (12.119.136.13) 0.907 ms 6 tbr1-p010401.dlstx.ip.att.net (12.123.16.170) 767.502 ms 791.425 ms 790.381 ms 7 tbr2-cl12.hs1tx.ip.att.net (12.122.10.130) 6.077 ms 186.677 ms 185.705 ms
Posted by Tailseh, 07-26-2006, 04:09 PM
i don't think it will happen to everyone.. its fine for me in lubbock, tx D:\Documents and Settings\Administrator>tracert 9a.61.5646.static.theplanet.com Tracing route to 9a.61.5646.static.theplanet.com [70.86.97.154] over a maximum of 30 hops: 1 <1 ms 2 ms <1 ms 192.168.1.1 2 8 ms 7 ms 7 ms 10.248.32.1 3 7 ms 7 ms 6 ms lbbksysj01.lu.dl.cox.net [68.1.200.213] 4 18 ms 19 ms 19 ms dllsdsrc01-pos0801.rd.dl.cox.net [68.1.206.25] 5 25 ms 20 ms 23 ms dllsbbrj01-ge020.rd.dl.cox.net [68.1.0.144] 6 25 ms 20 ms 20 ms 68.105.30.2 7 64 ms 63 ms 68 ms 64.124.79.77.theplanet.com [64.124.79.77] 8 43 ms 30 ms 19 ms vl31.dsr02.dllstx3.theplanet.com [70.85.127.30] 9 22 ms 22 ms 23 ms po31.dsr01.dllstx5.theplanet.com [70.85.127.106] 10 23 ms 23 ms 22 ms po2.car04.dllstx5.theplanet.com [70.84.160.166] 11 62 ms 65 ms 102 ms 9a.61.5646.static.theplanet.com [70.86.97.154] Trace complete. D:\Documents and Settings\Administrator> trace from a VPS in CA [root@ns3 ~]# traceroute 9a.61.5646.static.theplanet.com traceroute to 9a.61.5646.static.theplanet.com (70.86.97.154), 30 hops max, 40 byte packets 1 ip-64.27.29.2.internetsecure.org (64.27.29.2) 0.000 ms 0.000 ms 0.000 ms 2 G0-8.na21.b000899-0.lax01.ATLAS.COGENTCO.COM (38.112.240.41) 1.260 ms 1.429 ms 0.915 ms 3 g1-2.core01.lax04.atlas.cogentco.com (66.250.8.165) 1.337 ms 1.369 ms 1.344 ms 4 p0-0.core01.lax01.atlas.cogentco.com (154.54.2.181) 1.448 ms 1.283 ms 1.523 ms 5 p2-0.core01.dfw01.atlas.cogentco.com (154.54.5.93) 56.646 ms 56.618 ms 56.366 ms 6 t3-1.mpd01.dfw01.atlas.cogentco.com (154.54.2.94) 58.314 ms 56.314 ms * 7 * * * 8 g15-0-0.core01.dfw03.atlas.cogentco.com (154.54.5.189) 56.725 ms 56.775 ms 56.916 ms 9 gblx.dfw03.atlas.cogentco.com (154.54.11.170) 39.707 ms 39.409 ms 38.972 ms 10 ge4-3-1-1000M.ar1.dal2.gblx.net (67.17.106.161) 38.522 ms 38.861 ms 39.228 ms 11 The-Planet.ge-0-2-1.ar1.DAL2.gblx.net (64.213.176.150) 37.629 ms 37.633 ms The-Planet.ge-4-3-0.ar1.DAL2.gblx.net (64.210.104.58) 37.305 ms 12 vl31.dsr02.dllstx3.theplanet.com (70.85.127.30) 37.699 ms vl31.dsr01.dllstx3.theplanet.com (70.85.127.29) 37.603 ms vl32.dsr02.dllstx3.theplanet.com (70.85.127.62) 37.758 ms 13 po32.dsr02.dllstx5.theplanet.com (70.85.127.110) 157.754 ms po31.dsr01.dllstx5.theplanet.com (70.85.127.106) 37.667 ms po32.dsr02.dllstx5.theplanet.com (70.85.127.110) 118.896 ms 14 po1.car04.dllstx5.theplanet.com (70.84.160.134) 37.797 ms 38.119 ms po2.car04.dllstx5.theplanet.com (70.84.160.166) 38.541 ms 15 9a.61.5646.static.theplanet.com (70.86.97.154) 37.304 ms 37.407 ms 37.255 ms [root@ns3 ~]#
Posted by joako, 07-26-2006, 06:13 PM
The issue was with dllstx4, it seems to have been cleared up right now (was on the phone and it dropped) and now everything seems to be back to normal. I wonder what happenend, and why it took so long to correct. I think it began at 1PM, if not before.
Posted by Ryan Barr, 07-26-2006, 07:11 PM
Seems like the issue with SpoonoHost through ThePlanet is cleared up, been stable for that past two hours about now. Was down since earlier this morning though.
Posted by okihost, 07-26-2006, 09:36 PM
My issues still persisted last night, got a nice wakeup call at 4:00am for the same server being down and then again back up within 5 minutes, the night before (when I posted here) it was up/down about 4 times between 5-20 minutes each time. I guess we will see about tonight

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