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DNS Failover Provider - Edgedirector.com

Posted by JAN24H, 09-26-2010, 05:40 AM
I recently changed my hosting provider, and I also started to employ DNS service for failover and redundancy purpose. Because I could not really find much reviews about edgedirector.com, I would like to comment on their great service. I tell you no lies, and they just simply soooo great. I have little, if not at all, knowledge about DNS, and I initially have thought that the DNSmadeeasy is the way to go. I had expected that the DNSmadeeasy would offer me an easy GUI interface, for I saw a lot of people had posted positive reviews about it, and I did not came across any negative feedbacks. At that time, I had also considered DynDNS as another option, but their pricing was a little over my budget. When I finally made a decision to go with DNSmadeeasy, I realized that I had made a wrong choice. I literally spent a whole day trying to get it to work by reading all their instructions, but I was not able to get it to work. I also found annoying that they do not offer some instructions such as to setup secondary dns...They only tell you that if you don't have much knowledge about secondary dns, "please leave this section." When I clicked help for the secondary dns, you would only see "this section is coming soon".... I had no choice but to submit a support ticket, and hoping to get a quick response... Not surprisingly, they actually responded about two days later when I've already deleted all my information from their site. I pretty much wasted my time there.... So then I had to find another dns provider and had to start from scratch. I then found edgedirector.com here, but I was at first hesitant to use them because I could not really find much reviews about them. But I thought why don't I just give it a try because you can create an account without paying anything, and the credit you buy would never expires. After I messed around a little, I realized that their interface is extreme simple and easy to manuever. I also immediately contacted the support because I did not want to waste my time just as I did at the dnsmadeeasy. Unlike dnsmadeeasy, edgedirector support (spencer)have been extremely helpful and he spent time to help me setup the account and you can expect really fast response as well. I have been using edgedirector for about a week now, and I'm extremely happy so far. I would definitely recommend for people who do not have much knowledge or looking for a reasonable cost but requires reliability. This is the place to be for small businesses!! You can get two different shared hosting provider and the edgedirector to create reliable failover and redundancy for your website and business.
Posted by brianoz, 09-27-2010, 12:33 AM
So, after one week, you're logging on here to recommend them? To me, this looks very much like you are someone paid to generate forum posts for them, and I think they'd probably be horrified to find that you've posted here. Come back in 6 months after you have some real experience and real points of difference to discuss.
Posted by Mike V, 09-27-2010, 01:11 AM
Please contact the moderation team with a site you host with this company. You can use this link to report it privately. http://www.webhostingtalk.com/report.php?p=7032108 Thanks.
Posted by JAN24H, 09-27-2010, 05:29 PM
dude.. I don't even need to send you my website privately... Here is our website.... www jan24h com / eng I just wanted to show that edgedirector (Spencer) had helped me a lot, and felt that I should let people know about their great service. You can check our site and its history. We previously hosted at ixwebhosting.. I'm not a paid advertisers nor do I trying to bs one... I'm busy and don't have time to keep looking for if one's post was an advertising.. If you research this forum, you would know that there's not a lot of reviews about edgedirector even though they are great. Thanks.
Posted by tiggee, 09-28-2010, 06:37 PM
Your first post is bashing one company and promoting another one? That is really interesting. If in fact you did use DNS Made Easy I would apologize if you felt that you did not receive proper support. Your post here is in fact all over the place. You claim that you have "little, if not at all, knowledge about DNS". Then you want to setup Secondary DNS? We even state all over our Secondary DNS section that you should not use that unless you know how to manage DNS. You even agreed that you saw that and understood that, yet you went into that anyway. The reason why we say this is because you need to run your own DNS servers. So it would not make sense to run your own DNS servers if you know very little about DNS (which you are agreeing that you do know very little of). So the question is: You wanted to run your own DNS server when you have very little knowledge of DNS? But once again. If you in fact did use DNS Made Easy I want to apologize if you felt you were not given good support. If you look at the many users in WHT that do use our services you will find that many agree that DNS Made Easy has excellent support and they are very happy with our services. I would tell all users to not base DNS Made Easy on the claim of this poster and to try out the services themselves. Look at the many users (with much larger posting history) as evidence of the services that DNS Made Easy provides.
Posted by JAN24H, 09-29-2010, 03:15 AM
ok.. You can say whatever you want to say, but your statement would not change the FACT that I was not able to get appropriate support from the dnsmadeeasy. It is also FACT that I did get a lot of support from the edgedirector. I don't know what you're trying to accomplish here, and I certainly don't want to argue with you for nothing.. But, all I did was basically providing the forum what I had experienced just like what all other users' had been doing here.. Also, I was being modest about it when I mentioned about the secondary dns. I mean it's all about how you perceive the standard of your computer literacy, and I've assumed that people here have higher degree of knowledge about the dns or computers in general... Anybody would be able to google secondary dns.... Unlike your last post,I've never made personal attack on you or dnsmadeeasy... AGAIN, I just wrote what I had experienced.. My understanding about this forum is to discuss about whatever service or products out there and to contribute for the better end users' experience and NOT to make personal attack on what one user had to say about a particular service...
Posted by BuffaloBill, 09-29-2010, 10:43 AM
It just seems quite strange that your first post is slamming one company and heavily endorsing another. WHT is not a forum to slam companies and endorse others. That is not the main use of WHT. Take your time to review the millions of other threads to find out more. DNS Made Easy has a long history of providing value services for many customers. In fact DNS Made Easy provides the DNS for WebHostingTalk.com itself. Just strange that your first post in this forum is slamming one company and heavily endorsing another. You also are not even comparing the same services. You seem to have wanted to use Secondary DNS from DNS Made Easy yet you are using the primary DNS from Edgedirector.com. An accurate review would be to use the same services for both companies. So whatever your intentions are.... they do not look legit. Last edited by BuffaloBill; 09-29-2010 at 10:47 AM.
Posted by Yujin, 09-29-2010, 11:03 AM
brianoz - what's the issue with the one week review...care to share? @tiggee & @BuffaloBill - bashing/slamming one company and promoting another one? What do you think are you guys doing discrediting the OPs experience? @BuffaloBill - You said WHT is not a forum to slam companies and endorse others" - then how do classify reviews? ----------------- This is what I do not understand to some crowd of WHT. If the OP is new on this board they discredit the opinion. Are they not allowed to express their experience? I'm not sure if 2-days is the standard response time of DNSMadeEasy but I sent them before a sales inquiry and I experienced the same (by the way I sent the inquiry on weekdays).
Posted by BuffaloBill, 09-29-2010, 11:18 AM
Yujin - The reviews are not even with the same services. If you want to compare providers and look like a legit review then at least compare the same services.
Posted by Yujin, 09-29-2010, 11:30 AM
Not the same services? Because edgedirector has different definition compare to dnsmadeeasy in terms of failover service? No matter what the definition of their services. The fact is someone has expectation in terms of support level and one was able to provide and the other one failed.
Posted by BuffaloBill, 09-29-2010, 12:20 PM
No... Seondary DNS services and Primary DNS services are always different. Does not matter what service provider you use. Looking at his current users name servers: jan24h.com name server a.dxmx.com. jan24h.com name server b.dxmx.com. jan24h.com name server c.dxmx.com. This is not a secondary DNS. This is a primary / managed DNS service (where all name servers are the third party provider). From DNS Made Easy he wanted to use his own DNS servers and then use DNS Made Easy as extra redundancy. Totally different services and one requires you to actually setup your own name servers. This one would require you to do much more work and have much more knowledge of DNS. So when you compare one service that requires you to do more on your own and another service that does NOT require this, then it is NOT the same service. This user should have tried the primary DNS service for BOTH companies. But I guess these small differences are trivial to a DNS expert like yourself. Once again... the review does not compare the same services and looks very obvious towards it's intentions. Yes, the OP can post whatever he wants. But if the review itself is wrong because it is comparing the wrong services. Then we can review the review. And that is what we are doing.
Posted by JAN24H, 09-29-2010, 12:35 PM
Thanks Yujin for your comments. In response to: @tiggee & @BuffaloBill - "bashing/slamming one company and promoting another one?" @BuffaloBill - "WHT is not a forum to slam companies and endorse others" The reviews are not even with the same services. If you want to compare providers and look like a legit review then at least compare the same services. What made you think that I only wanted to get secondary dns service?..... Please do not assume and make up story.. Bottom line, DNSMADE EASY DID NOT SATISFY A CUSTOMER, thus the customer left.. THAT'S IT... Instead of you trying to talk sh!@, I suggest the company should make an effort to improve their service. I don't know if you've realized or not, but your comments would just make your company look even worse and unprofessional... I've never heard of a legit company informing public how its service is great when a customer actually complains about its service.... If you're think your way of doing business right now is the way to go, good luck!
Posted by drspliff, 09-29-2010, 12:49 PM
How about we have some reviews from people who've used services for more than one week? e.g. for me it'd be: "As a happy customer of DynDNS for the past 9 or 10 years I've never had any problems with them, no downtime, no bugs... it does what it says on the tin". But a review after a week? Pfff..
Posted by JAN24H, 09-29-2010, 01:09 PM
I really understand how dnsmadeeasy operates business... I just googled your company, and found several reviews at other places. It looks exactly the same type of conversation going on here at else where.. www webhostingtalk com/showthread.php?t=407123 www messagingnews com/onmessage/ben-gross/dns-made-easy-review Also, I saw your previous post, and all you had been doing was promoting your service... If you want me to tell you that "Your Service is GREAT" and if that satisfy you, here ya go. DNSMADEEASY IS GREAT! Hope you're satisfied..
Posted by Yujin, 09-29-2010, 01:58 PM
It is not writing whatever he likes...It is OPINION that you need to respect. I read many thread like this in WHT discrediting the OPs experience AS IF s/he is not entitled to say his/her piece. What? review the review? there's no such thing. Skeptics are real and more visible on this board.
Posted by Yujin, 09-29-2010, 01:59 PM
Explain, what's with the one week? What's the deal?
Posted by drspliff, 09-29-2010, 04:05 PM
Because I don't think it's enough time to properly evaluate a service. I'd consider doing reviews at the three month, 6 month and one year points... anything under a month is extremely hard for anybody to take seriously. I gave DynDNS as my example because the length of time I've used them gives a lot of weight to my argument (albeit a rather extreme example).
Posted by Yujin, 09-29-2010, 04:23 PM
Ok, does it mean that if your chosen provider is not doing well in the 1st week of subscription the customer MUST endure/be patient with their inefficiency and give them a chance for the next 3-months, 6-months or 1-year? And you as a customer is not entitled to review this inefficient provider because you haven't spent the said duration like your extreme example? Are you trying to propose martyrdom? Or "Patience is Virtue" quotation? Or "Coaching takes time, it takes involvement, it takes understanding and patience." Oh please...first impression last and this is true.
Posted by JAN24H, 09-30-2010, 02:32 AM
After I re-read this topic, it's just so apparent that when potential customers see DNSmadeeasy and read their statements, "THEY ARE GOING TO LOVE DNSMADEEASY" As a matter of fact, this topic is indeed great that it all just explains itself about how dnsmadeeasy is soooooo great!!
Posted by drspliff, 09-30-2010, 04:45 AM
If they suck after 1 week they are utterly unusable in the real world, if you run into problems on a monthly basis you should be having second thoughts... this is the value in peer reviews.
Posted by plumsauce, 10-01-2010, 02:41 AM
Wow! Get busy for a few days and things get very interesting very fast. Because of the large number of posts on differing themes, they will be responded to as separate posts in order to convey the full context. But, thanks to the OP for such kind words.
Posted by plumsauce, 10-01-2010, 02:48 AM
You may have made that conclusion. But you are mistaken. First, they are a paying customer who pays what everyone else pays due to our posted pricing policy. That is, everyone pays the same, there are no secret deals or discounts. The post from the OP is quite welcome and we are grateful for it. BTW, the OP wrote in his first contact to support that he found edgedirector.com from reading WHT.
Posted by plumsauce, 10-01-2010, 03:00 AM
The OP said in his post, It's easy to understand how that might be disappointing to a new customer. Then it was compounded by a 2 day wait for a response to a support ticket. That isn't bashing. Its a description of his certain experience. Having seen screenshots of the dns settings used at the OP's former dns servers, I can confirm that they were properly setup. Finally, DME has many reviews or opinion pieces on WHT. Hopefully, most readers will take all reviews in context as a whole.
Posted by plumsauce, 10-01-2010, 03:10 AM
The reason for the seeming discrepancy might be that the OP only got so far with DME with his operational goal. His certain use case does not work well with the inclusion of second party secondaries. The change in configuration likely resulted from the email exchanges on that aspect that he had with edgedirector.com support in the course of completing his settings. Last edited by plumsauce; 10-01-2010 at 03:23 AM.
Posted by plumsauce, 10-01-2010, 03:19 AM
So isn't this an about face from your earlier suggestion of 3/6/12 month review? The OP found out a particular provider was not for him, and he stated his reasons for coming to that conclusion.
Posted by plumsauce, 10-01-2010, 03:21 AM
Finally, a post without quotes! Thanks for reading this far
Posted by BuffaloBill, 10-01-2010, 10:49 AM
Agreed. Could not agree more.
Posted by BuffaloBill, 10-01-2010, 01:29 PM
So can you please confirm the OP is using Secondary DNS with you. From looking at the name servers it does not look like they are. So comparing secondary DNS to a primary DNS is completely useless. One takes much more configuration and management with your own systems. That is one of my points. But since you are providing the new service you could explain what exactly you are providing. Not sure if you realized it or not.. But I am not from DNS Made Easy. I resell their service and EasyDNS, and UltraDNS and others. I also resell hosting services. We offer outsourcing solutions for companies that do not have an internal IT staff to do it on their own. I have had a great history of using DNS Made Easy for my clients, same with other vendors. The issue I have had with the OP was the "brand new to WHT and it's time to flame companies". Does not look legit. And, the services he/she is comparing do not appear to be the same. Both of which makes the review look very puzzling.
Posted by plumsauce, 10-01-2010, 03:40 PM
As a reseller of DNS services, no doubt you already know that edgedirector.com offers an arrray of advanced DNS services including failover, load balancing and geolocation. From the earlier post of mine, His certain use case does not work well with the inclusion of second party secondaries. The change in configuration likely resulted from the email exchanges on that aspect that he had with edgedirector.com support in the course of completing his settings. The OP's use case is a step above using third party secondaries. And yes, as the whois shows, he is using edgedirector.com as primary. But as for his *exact* usage, that edgedirector.com has been directed to discuss in public. From the OP's original post, it is apparent that it is not only *what* capabilities were on offer that mattered to him, but also the availability of information and support. If he had been able to configure the 3rd party secondary service, he would have next discovered at some point that 3rd party secondaries are incompatible with his final goal. It might have taken some time to learn that. Instead, when he started conversing with edgedirector.com support, he was asked to provide his certain use case in the first reply. Upon reviewing the use case, he was advised of the incompatibility with 3rd party secondaries, and pointed towards the correct path. There are lots of reviews on WHT from first time posters for any number of reasons. As a DME reseller, perhaps you have given this thread your attention exactly because you are a DME reseller. It might not be to your advantage to have negative reviews floating around, but is the OP not just as entitled to his opinion as a user as you are? Picking on credibility is a diversionary red herring. The question of whether the OP is really a client has been addressed as well as whether shilling is involved. So, those points ought to be well settled.
Posted by drspliff, 10-01-2010, 06:21 PM
The question isn't if they are a legitimate user of the service, it's about the credibility of their review. Because the credibility has come to be questioned it means this whole review is a red herring, it's interesting to have people who are actually long-time users and/or resellers of the service chip in, if anything that's credibility. But don't let you divert from the point that I originally reported this as astroturfing (not to mention the same thing was posted in several subforums at WHT), Even if it's not astoturfing, it's still a shallow review.
Posted by plumsauce, 10-01-2010, 09:08 PM
Then, it's even more "well settled" that no shilling or in your words "astroturfing" has taken place. You reported the post as astroturfing, and no doubt the WHT mods reviewed the post. The fact that the post remains in place ought to say something to that point. The WHT moderation team is not afraid to take whatever action they deem appropriate in the best interests of WHT/iNet. You jumped to a conclusion, and the mods didn't agree with you. Furthermore, the whois data is quite clear who serves the dns in this case. Even if a "long-time users and/or resellers" had started the thread, and it met your approval, there would still be first time users who might vehemently disagree with any certain review of any kind. A review by any user opens up a discussion. Hopefully, the discussion as a whole is informative. In a good discussion, a reader might learn something about the technical merits of a system, or about usability. Not just from the opening post, but also in the followup responses. But, if the majority of posts concentrate impugning the motives of the post, then it isn't really that informative. Instead of repeatedly saying "bad, bad, bad .." it could have been more useful to ask "can you add some details". The opening post was pretty good as a member's first post. Certainly better than the multitude of "me too" posts that are sometimes found from new users who are bent on building up to a magic number to post an ad or get signature privileges. Now, there *are* edgedirector.com users on WHT with high post counts. Have you seen a negative review yet? The reviews might be few and far between, but please, if you have found a negative review on WHT, feel free to reference it. This thread is not huge, but neither is it obscure, and the subject is very specific. Surely, if there were a legion of dissatisfied users, would they not have chimed in? .
Posted by JAN24H, 10-04-2010, 09:34 AM
In response to BuffaloBill and drspliff, I really do not understand what you guys plan to accomplish here.. You have no logic to prove your statements or to conclude my review is bogus... The fact that the dnsmadeeasy took two days to respond to a customer's inquiry would be ridiculous and unacceptable when considering about the nature of its service. Obviously, if dnsmadeeasy had responded in within an acceptable time frame, I would probably have at least tried its service.. It is no doubt that the dnsmadeeasy's slow response is the reason and had prevented me of trying its service, thus I came to a conclusion NOT to employ its service regardless of if the dnsmadeeasy's "dns service" would be the best service available in the market, for example. It would be completely ILLOGICAL for you guys to conclude that my review would be bogus when you guys would not or do not bother to discuss about the not so great quality of the dnsmadeeasy's customer service and/or its slow response time. It is apparent that your statements are purely based on your subjective pre-impression you have about a new forum user and the new user's review is nothing but bogus, especially if he/she is talking about the service that you sell or resell.... You have no logic whatsoever to support your claims, and that is why I have stated that your're unprofessional...
Posted by BuffaloBill, 10-05-2010, 12:31 PM
Jan24H, Since you had a chance to reply I will do the same. I find your "first post" on WHT also unprofessional and illogical. Your points and service comparison is completely flawed. Your comparison of two different services is also illogical (I do not buy the whole use case explanation). I doubt you really even know what a proper use case even looks like. When your first post to a forum is basing one company and endorsing another with such strong enthusiasm. Yes, you should be aware and ready to be criticized.
Posted by JAN24H, 10-06-2010, 05:59 AM
BuffaloBill, In response to your last post, it is truly waste of my time to keep responding to "YOUR LOGICAL ARGUMENT," thus this will be the last response to this topic and to you. By observing your past responses, you have been changing the issues and even expressing some anger, but I understand that the outcomes of your anger is more about you being exposed and embarrassed here by a baby new forum user.... We all know that your statement is driven not by logic, but rather by emotion.. BuffaloBill wrote; "Your comparison of two different services is also illogical" MY COMPARISON OF TWO COMPANIES THAT SEEM TO OFFER SIMILAR SERVICE OR SAME TO ME, AND SO IT IS LOGICAL!! YOU MAY BE ABLE TO ONLY INTERPRET SERVICE AS YOUR NARROW-MINDED WAY OF DEFINITION, BUT SOME PEOPLE INTERPRET DIFFERENTLY.... People generally favor a particular company over others for overall services it provides.. Service means activities undertaken for someone else. Thus, from the suppliers perspective service is an activity that is performed for the customer. From the customers perspective service means activities performed for him/her or his/her company. Correspondingly, service may be classified into those that are satisfactory (edgedirector) and those that are NOT (dnsmadeeasy or more like your company). Plain output is never service. I doubt you do business if you would not agree with the Yujin's previous post; "Ok, does it mean that if your chosen provider is not doing well in the 1st week of subscription the customer MUST endure/be patient with their inefficiency and give them a chance for the next 3-months, 6-months or 1-year? And you as a customer is not entitled to review this inefficient provider because you haven't spent the said duration like your extreme example? Are you trying to propose martyrdom? Or "Patience is Virtue" quotation? Or "Coaching takes time, it takes involvement, it takes understanding and patience." Typically, services are interpreted as deeds, processes and performances, and they are developed on the basis of the competences of a company, which are compared with customer needs - quite in line with the idea that goods and services are created through a collection of activities by different actors bringing value to the customer. DNSMADE EASY'S POOR CUSTOMER SERVICE IS THE REASON I HAVE DECIDED NOT TO MOVE FORWARD WITH THE COMPANY! The definition of customer service as defined by dictionary com is "assistance and other resources that a company provides to the people who buy or use its products or services. This definition says it all. Customer service involves not only people who buy a company´s products or services but also who use them. True customer service will have a positive impact on retaining customers while bad customer service will in all likelihood cause a company to lose customers. Customers who order or purchase products or services have a right to expect a quality product or service. The true test of the customer service a company has is in the service after the sale. When customers are not satisfied with a product or service they should voice their opinions loudly and those in management at the corporate or local level should be willing to listen. Quality is important in all business aspects but the quality received by companies through their customer service efforts speaks volumes about how important they feel their customers are to their business. In the end the principles of quality is important in everything a company does. The aspect of quality customer service is something that companies must have in place and it is something customers have a right to expect. Customer service is something that exists in every company and organization. The quality of what these companies and organizations furnish will determine how successful they are and whether they will continue to exist. Statements made about the importance of service must be matched with action.
Posted by JAN24H, 10-06-2010, 06:20 AM
BuffaloBill, one more thing... I hate the fact that some people tend to say whatever vicious things they want because they're online and anonymous... If you strongly feel that your statement is logical, please provide your company's website or some identity. You know our website, and I ain't hiding like you..
Posted by BuffaloBill, 10-06-2010, 10:43 PM
JAN24H, You are just proving the point perfectly! Obviously if you spent 1/10th the amount of time trying to get DNS working you wouldn't have needed support from anyone. Spending all of your time trying to get your post validated meant more to you then anything else. Once more verifying the point that your OP is just complete bull and it should be considered as such. Regarding listing my company name or website. No need to. We resell services so I don't need to mention to my clients who I resell sometimes as we might rebrand their services. Your comments and review are not looked as valid to anyone. Your whole review looks completely staged and illogical. Now are you are claiming that you received poor customer service, where as in the beginning you did not like the timeliness of the response. Once again, verifying your intentions with your original post.... A post that is completely false and was made to promote a service by bashing another wrongly. Comparing differing services and making up claims. > thus this will be the last response to this topic and to you. So this is probably the last time anyone at WHT will here from you. As you only really care about this thread since you are here just to promote another service. Last edited by BuffaloBill; 10-06-2010 at 10:47 PM.
Posted by DJMizt73, 10-10-2010, 07:51 AM
hahaha ..this is the biggest BS post i've read in the entire 3 pages ..man, good stuff the OP pretty much summed it up in his original post ..specifically the 4th paragraph ..pretty straightf orward 9th grade english. Why spend so much time deflecting the issue instead of addressing it. 2 days to respond to a ticket on critical service like DNS is completely unacceptable. Doesnt matter if its a week worth of service or 10 years. Anyways ..dont be so ballsy calling someone out if you just have to hide behind your 'reseller' identity
Posted by BuffaloBill, 10-14-2010, 12:34 AM
What you fail to understand is that this OP is clear advertising garbage. Nothing in the post can be considered valid at all. This posters "only" posting on WHT is this thread which was put to endorse one company and slam another. Personally I don't care who he slams and who he endorses. But at least me honest about it and call it what it is.
Posted by plumsauce, 10-14-2010, 12:55 AM
Ah, so .... The Bunfight at the OK Corral continues.
Posted by plumsauce, 10-14-2010, 01:19 AM
A customer is not required to understand DNS and get it working. That's a job for the service provider. As a reseller, isn't that one of the claimed value adds? In any case, it does not take quite the amount of time you might imagine for someone to respond to a post. In light of the fact that you demanded that the service provider reveal in public the exact service the OP is using, it would be fair play for you to at least reveal your customer list. If you equate information disclosure to credibility, then where's yours? Someone joined WHT. They actually had the nerve to make a post that was more than a "me too" post. Maybe they hoped to move on other areas of participation in WHT. But, they've had to spend all their time defending their opening post in light of completely unprovoked attacks. Most reasonable people would interpret waiting two days for a response to a support ticket to be poor customer service. It's not rocket science. "completely false" ... Let's see now. 1. the moderators verified the information and let the post stand 2. the vendor has confirmed the existence of the customer 3. the vendor has asserted that the customer has no other relationship with the vendor, to be more clear, no review was requested, no astroturfing, no shilling, no tag team posting .. nothing shady at all 4. the authoritative DNS assignment is a matter of public record available to anyone who knows how to do a whois query But, according to you, despite all of the willingness to clear up your suspicions, it is still "completely false". A face:palm icon is sorely needed here. Again, the poor guy has been kept busy just responding to your unwillingness to accept that a situation is not what you first imagined it to be. .
Posted by plumsauce, 10-14-2010, 01:26 AM
You are confused. The OP never used the phrase "use case". That was posted by someone else at http://www.webhostingtalk.com/showpo...8&postcount=24 So, if that phrasing is unacceptable to you, you should take it up with that poster and not randomly attribute it to the OP.
Posted by plumsauce, 10-14-2010, 01:37 AM
Yes, even Tiggee, the rep from DME, had the good grace to be concerned that a ticket had not been answered for two days. Apparently, they took what was written to be within the spirit of fair comment because they haven't seemed to feel any need to post further objections. .
Posted by plumsauce, 10-14-2010, 01:44 AM
It started to sound like a broken record a long time ago. Meanwhile, it's very doubtful that the OP feels that WHT is very welcoming community. New members ought to be treated with an extra little bit of respect precisely because they are new. BTW, if "calling it what it is" is a good homily, an equally good homily is "accepting defeat with grace". .
Posted by anon-e-mouse, 10-14-2010, 02:11 AM
JAN24H please contact us at http://helpdesk.webhostingtalk.com/

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