Strange things on every Cpanel account :(

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Posted by minim, 03-08-2010, 06:24 AM
Hello, I could see some strange errors on every cPanel account and I am unable to login to newly created cPanel account also. Is there any fix for this error ? I have pasted Below the errors shown on every cpanel account. Error displayed at the logout screen and Top of every cpanel: --------------------------------------------------------------------------------------------------- Goto undefined subroutine &Cpanel::Reseller::hasresellerpriv at /usr/local/cpanel/Cpanel/ResellerFunctions/Privs.pm line 6. Cpanel::ResellerFunctions:rivs::hasresellerpriv( 'gardento', 'all') called at /usr/local/cpanel/Cpanel/Resellers.pm line 25 Cpanel::Resellers::Resellers_accountlistopt() called at (eval 69) line 1 eval 'Cpanel::Resellers::Resellers_accountlistopt(@{$ar gref});' called at cpanel.pl line 1660 main::exectag('') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x9930b2c)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x950308c)') called at cpanel.pl line 2878 main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95 Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1 eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660 main::exectag('') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x9196a80)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x94c0928)') called at cpanel.pl line 1318 Error displayed at the Stats of every cpanel account: ---------------------------------------------------------------------------- Can't locate GDBM_File.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel/perl /usr/local/cpanel/Cpanel/CPAN/overload/__Digest /usr/local/cpanel/build-tools/stubs /usr/lib/perl5/5.6.2/i686-linux /usr/lib/perl5/5.6.2 /usr/lib/perl5/site_perl/5.6.2/i686-linux /usr/lib/perl5/site_perl/5.6.2 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Locale/Utils.pm line 14. Cpanel::Locale::Utils::BEGIN() called at GDBM_File.pm line 14 eval {...} called at GDBM_File.pm line 14 require Cpanel/Locale/Utils.pm called at /usr/local/cpanel/Cpanel/Locale.pm line 15 Cpanel::Locale::BEGIN() called at GDBM_File.pm line 14 eval {...} called at GDBM_File.pm line 14 require Cpanel/Locale.pm called at /usr/local/cpanel/Cpanel/StatsBar.pm line 11 Cpanel:tatsBar::BEGIN() called at GDBM_File.pm line 14 eval {...} called at GDBM_File.pm line 14 require Cpanel/StatsBar.pm called at (eval 74) line 1 main::BEGIN() called at GDBM_File.pm line 14 eval {...} called at GDBM_File.pm line 14 eval 'use Cpanel:tatsBar ();' called at cpanel.pl line 4974 main::modloader('StatsBar') called at /usr/local/cpanel/Cpanel/LoadModule.pm line 10 Cpanel::LoadModule::loadmodule('StatsBar') called at cpanel.pl line 4982 main::api2_preexec('StatsBar', 'rowcounter') called at cpanel.pl line 1451 main::cpexectag('') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x9930b2c)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x950308c)') called at cpanel.pl line 2878 main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95 Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1 eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660 main::exectag('') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x9196a80)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x94c0928)') called at cpanel.pl line 1318 Pls help !!!! Waiting for the replies !!!!! Thanks in advance
Posted by erectvps, 03-08-2010, 06:27 AM
Looks like a broken cPAnel install. Try running /scripts/upcp --force as a fiart thing
Posted by Johnny Cache, 03-08-2010, 06:29 AM
Maybe change your WHM to stop reporting errors in cPanel and output them to a logfile instead. This is under "Tweak Settings" in WHM - I would still open a ticket with the cPanel folks, but at least your customers won't see the error while you're working on it. Also /scripts/upcp --force might fix. Good luck, -John
Posted by Johnny Cache, 03-08-2010, 06:31 AM
Wow, talk about good timing! You must have been reading my mind. Let us know how /upcp --force works for you. This happened to me once in the past, and that fixed it.
Posted by minim, 03-08-2010, 07:25 AM
Thanks guys I have tried once updating WHM/cPanel via frontend. But still facing the issue. Pls Note: cPanel 11.24.5 - WHM 11.24.2 What should be done !!!!!
Posted by bear, 03-08-2010, 07:54 AM
According to this post on Cpanel's forum, that might be related to the issue. http://forums.cpanel.net/604689-post5.html
Posted by sharmaine1111, 03-08-2010, 11:14 AM
Try reinstalling perl modules
Posted by minim, 03-08-2010, 11:17 AM
Thanks guys Let me try with this.
Posted by MOO-Dave, 03-08-2010, 05:24 PM
Few things to try. for i in $(cat /etc/passwd | awk '{ print $1 }' FS=":"); do SHDW=`grep $i /etc/shadow`; if [ -z "$SHDW" ]; then echo "$i is missing from /etc/shadow"; fi; done if you have no o/p Then remove the branding directory under your reseller home dir and do an upcp --force and finally Try increasing the cpanel memory limit in your tweak settings.
Posted by minim, 03-09-2010, 12:04 AM
Hello guys, After I update cPanel and if problem comes in various sites. Is it possible to roll back WHM/cPanel to previous version? If so, How ?? Thanks in advance
Posted by minim, 03-09-2010, 12:16 AM
Hello guys, I have not yet tried /scripts/upcp --force on my server. Before proceeding with this, I would like to know if any issues will arise due to upcp. Will the WHM/cPanel update to 11.25 ?? or Will the broken cPanel installation be corrected ?? Issues will arise after /scripts/upcp on my server??? Thanks in advance
Posted by minim, 03-09-2010, 07:48 AM
All the issues fixed by updating Cpanel/Whm to the latest stable version. Thanks guys
Posted by ksv2nash, 03-09-2010, 10:40 AM
Hello, If you have cpanel version +11. then need to check Make sure you're running Perl 5.8.8 for that check perl -v to make sure it says 5.8.8 and if you see 5.8.7 or something else then need to install perl

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