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Emails going to Junk

Posted by Andre C, 08-10-2009, 09:19 PM
Hi, I am having a few issues with outgoing emails. They seem to end up in the junk folder of hotmail and yahoo if they are from some domains. Is there any way to prevent this? Also, the IP isn't blacklisted either.

Posted by Kailash12, 08-11-2009, 12:39 AM
Setup SPF record and domainkey for your domain in case if you have still not setup them. Kailash

Posted by eth10, 08-11-2009, 01:11 AM
To my experience this will not help much.The spam/junk also depends on the email subject

Posted by Woooo, 08-11-2009, 01:52 AM
it wont change, even if you contact their bulk mail support, they reply you that they cant allow the emails to ending up in user inbox.

Posted by sysgallery, 08-11-2009, 04:15 AM
Adding Reverse DNS to the Server IP may help you in this.

Posted by inspiron, 08-11-2009, 08:45 AM
Also make sure that your IP has been not blacklisted on hotmail.

Posted by ericbosky, 08-11-2009, 09:14 AM
Hi, There are few things you need to set and check. 1. How system finds spam email? --- Spam blocker reads header of email and compare with preset spam level limit. And if this value equals or cross then message will be found as spam. 2. What to do if system detects spam? -- Here you will have optios. 1. Mark Email As Spam and and pass to mail box. (This will edit email subject with "Spam") 2. Mark Email as spam and quarantine. Here admin 'll review message header and then release to deliver if it is not a spam 3. Delete Spam : This will delete spam emails and email wont exists longer. so it is hard to decide is it spam or not then deliver to mailbox. Not possible for wide range of emails. Following is good practice for Spm Blocking. 1. Set fix spam header value. (This needs some exercise for trial and error) 2. Check with Email Server KB and Configuration guide. 3. Set action : Mark spam and deliver to mailbox. I have used this and had good result. This may help you out. Thanks

Posted by nolimitsoldier, 08-11-2009, 10:04 AM
PM me the domains, and I will tell you exactly what the problem is. Could be: 1. Content 2. SPF 3. RDNS 4. Black-list None of which takes more then 30 seconds to find out.

Posted by erigid, 08-17-2009, 07:02 AM
There are many factors that can influence deliverability and nolimitsoldier mentioned some of them. Others can include bounce handling, spam trap hits, rate limit compliance, spam reports, and list management.

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