Acc can send email cannot receive email

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Posted by cctv, 12-11-2007, 05:31 PM
A email account can send email, but cannot receive email, why? How do I know the answer why?
Posted by cctv, 12-11-2007, 05:56 PM
Hi guys, may I know how do I resolve this problem as my email cannot receive email. Thanks Ivan
Posted by FirmbIT, 12-11-2007, 06:05 PM
When someone sends an email to you, do they receive any sort of bounceback? Also, are you checking the maillogs to find out why mail is being rejected? What mailserver are you running?
Posted by cctv, 12-11-2007, 09:12 PM
No bounceback or anything. Manual Settings Mail Server Username: enquiries+domain.com.au Incoming Mail Server: mail.domain.com.au Outgoing Mail Server: mail.domain.com.au (server requires authentication) Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS) Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS) How do I check out from maillogs? Cheers
Posted by cctv, 12-11-2007, 09:18 PM
root@mail ~]# cd /usr/share/logwatch/default.conf/logfiles [root@mail logfiles]# mv maillog.conf maillog.conf.bk// rename [root@mail logfiles]# touch maillog.conf// create empty file [root@mail logfiles]# /usr/sbin/logwatch// run logwatch You meant this sort of stuff? I dont know how to do it....sorry may I know how to do the maillogs? Thanks
Posted by david510, 12-12-2007, 12:33 AM
What OS does your server have and any control panel installed on it? What mail server are you using?
Posted by cctv, 12-12-2007, 09:02 AM
I have some bouncebacks finally today, after many hours of delay I got the following message from enquiries@domain.com.au Delivery Status Notification (Delay) details00...txt (0.2 KB), This is an automatically generated Delivery Status Notification. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipients has been delayed. enquiries@domain.com.au
Posted by cctv, 12-12-2007, 09:06 AM
Manual Settings Mail Server Username: enquiries+evostudio.com.au Incoming Mail Server: mail.evostudio.com.au Outgoing Mail Server: mail.evostudio.com.au (server requires authentication) Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS) Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS) I think POP3 for incoming mail.
Posted by cctv, 12-12-2007, 09:12 AM
Yes I have a cPanel running on a CentOS 4 OS
Posted by SSC4U, 12-12-2007, 09:33 AM
if you have cpanel, mail server is exim i think, look in mail server logs. send an e-mail to your mailbox an take a look in logs tail -f /var/log/exim/mainlog Last edited by SSC4U; 12-12-2007 at 09:38 AM.
Posted by ub3r, 12-12-2007, 09:50 AM
why don't you just tell us what your email is so we don't have to go through 5 pages of vague advice?
Posted by cctv, 12-13-2007, 04:29 AM
I checked and it looks like your provider godaddy is filtering your outside mail and causing the inteference 2007-12-12 03:59:56 1J29Oe-0007n2-Ee ** evomind@hotmail.com R=send_to_smart_host T=remote_smtp: SMTP error from remote mail server after end of data: host k2smtpout-v01.prod.mesa1.secureserver.net [64.202.189.86]: 554 Message refused. You can see they refused your mail
Posted by cuantica, 12-14-2007, 12:49 PM
try exim -bt problem_email and check the output.
Posted by david510, 12-14-2007, 07:48 PM
Is mails to your account not receiving from specific domains or all domains? Check for the entry of your domain.com.au inside the file /etc/localdomains.
Posted by cctv, 01-03-2008, 04:56 AM
I know why, its because the domain is not correct...and I need to do something on the Apache....
Posted by cctv, 01-03-2008, 04:59 AM
May I know how can I get access to the file /etc/localdomains?

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