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after transfer icant open cpanel




Posted by vicooo, 01-01-2008, 04:43 PM
hi all after transfer my web sites to new server all site work god but cpanel not open (invailed user name or password ) but ftp work good with the same user name and password and cpanel open as root only plz support me for fix this problem

Posted by sirius, 01-01-2008, 05:12 PM
Moved to Technical and Security Issues.... Have you contacted your host for support? Sirius

Posted by PremiumHost, 01-01-2008, 10:20 PM
Are you sure that you access your websites on the new server?

Posted by david510, 01-01-2008, 11:21 PM
Try suspending/unsuspending an account.

Posted by Joe Mattos, 01-01-2008, 11:29 PM
Just a little addon to what PremiumHost said, try accessing cpanel using your server ip address instead of there domain. http://YOURSERVERSIPHERE:2082/

Posted by bpendleton, 01-02-2008, 01:09 AM
Try contacting your host to see what the user name is and they will auto change the password. Also your domain may not have dns updated yet. Brandon

Posted by vicooo, 01-02-2008, 02:40 AM
thanks dear but i have detecate server and this general error for all site and when i go to whm to change user password icant do it also say There was "an error manipulating the password file. This generally means you entered your old password incorrectly."

Posted by tweakservers, 01-02-2008, 09:09 AM
Are you able to reset the password for the account via SSH? Also,login as SSH root and check the file permission for /usr/bin/passwd, the correct permission should be as follow: -rwsr-xr-x 1 root root 22984 Jan 7 2007 /usr/bin/passwd



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