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[REQUEST] Fully Managed, cPanel Server (~E5-2620+)

Posted by amyersm, 11-03-2016, 08:58 PM
We're currently hosted at asmallorange and have been for about 3-4 years, but the quality of service has continued to decline and the downtime is simply out of control. We currently have the following for ~$275/mo. (fully managed ((LOL)), and cPanel licence): We do have a an annual discount for pre-paying for the whole year up-front and I would be happy to do the same after a trial period on another provider. As stated above, we have DUAL XEON E5-2620 -- I chose this because we need top-of-the-line equipment and speed to power our eCommerce website. We could possibly live with less, but why not shoot for the stars? My biggest needs are this: Powerful server to serve up X-CART PHP eCommerce platform to ~250,000 pv/mFast as hell ticket response times. Our last outage ticket with "priority support", got a response 5 days later.99.999%-101% uptime. Time is money and we lose more money on the 4 outages (~5 hours) this last month, than we pay for an entire year of hosting. <> Last edited by bear; 11-03-2016 at 10:02 PM.

Posted by HumaneHostingOwner, 11-03-2016, 09:03 PM
So if I read this correctly you expects 2x512GB SSDs in RAID 1, a DUAL CPU, and ho yes full management WITH Cpanel for not even $300/month? Even if you were to OVH it and threw a 3rd party in... you won't get these prices. Last edited by bear; 11-03-2016 at 10:03 PM.

Posted by amyersm, 11-03-2016, 09:06 PM
I don't expect anything. I simply stated what we are currently paying and ASO, HostNine, and their other brands continue to promote. They simply use datacenter techs and expect a "datacenter issue" excuse to be good enough for me and it's not. <> P.S. If it makes you feel any better (I'm sure it doesn't), I actually pay $192.50/mo with my annual pre-payment discounts. Last edited by Postbox; 11-04-2016 at 08:47 AM.

Posted by HumaneHostingOwner, 11-03-2016, 09:14 PM
If you're looking for the "high end" servicing your after than I would start budgeting at least $500/month for a similar configuration. Plus or minus a few 100's. Last edited by Postbox; 11-04-2016 at 08:48 AM.

Posted by Lakjin, 11-04-2016, 12:35 AM
Ignore the troll named DH-Owner. It is very possible to get your desired config w/ full management for under $300. I know. I'm doing it, and it is at a very reputable provider with solid hardware and network. However, I must say, if you make more than $2,310 in 5 hours, why the hell are you trying to cut corners when it comes to hosting? If uptime is that important to you, find a premium provider that will charge 2-3x more than what you are paying and a provider that guarantees 99.999% uptime and < 15 min ticket responses. If your business is that important and makes that much money, saving a few hundred bucks a month is not worth it. Hell, if I were you I'd buy multiple servers and load balance across them -- if one goes down, the others can keep your website up. Last edited by Postbox; 11-04-2016 at 08:48 AM.

Posted by AndriusPetkus, 11-04-2016, 03:44 AM
Hey, it is not $2750/month? No? 1. 100% uptime does not exsit at all. 2. You need to go with a premium provider 3. You need 2+ dedicated servers ( 1+n for redundancy in case if one server will go down ) with the same configuration ( in different nearby locations ) if you need close to 100% uptime. 4. You need a serious managemenet team, which will be able to configure all systems. 5. Dedicated hardware firewall 6. Serious DDOS protection In other case do not expect anything better with your budget.

Posted by baremetalservers, 11-04-2016, 05:07 AM
2xCPU server with 32GB RAM, really? Looks that a very strange. How to get the best performance of 2xCPU server with 32 RAM only?

Posted by stephanphillips33, 11-04-2016, 05:38 AM
Where would you like this server housed?

Posted by JSCL, 11-04-2016, 06:35 AM
There's some very weird responses in this thread. You sound like you know what you want and works for your business and your budget is suitable if you're pre-paying for the year. There's no shortage of providers who over promise and under deliver, which is a real shame. ASO being part of EIG now appears to have really gone downhill. Where is your market/audience? The US? The only difference I'd recommend from a standalone server is to deliver static content over a CDN too. It'll really help to increase load times on your website if you have a lot of images for what you are selling. You need to reach out to providers and make sure they understand your needs. Don't just take a sales guys word for it that they deliver quick support, definitely give them a try monthly first as you suggested before committing to an annual payment.

Posted by HostColor, 11-04-2016, 06:56 AM
@amyersm I would suggest you to try to find a good dedicated server with 2 HHD in RAID1. it is not a good option to use one SSD, only. Another option is to find a web host that provides SAN storage with the bare-metal servers.

Posted by JSCL, 11-04-2016, 07:12 AM
There's only one recommendation I'd make for this and you need a provider who understands your business. The guys at Total Server Solutions. We've been a really happy customer of Colo@ one of their other brands for quite a while now and I know that they are one of the largest managed X-Cart hosting providers. Whilst anyone in this thread can sell you a server, you need the right solution and I'd be confident sending any client in your shoes their way. Reach out to @RyanD - he's a good guy. https://www.totalserversolutions.com...-solutions.php

Posted by ayksolutions, 11-04-2016, 08:43 AM
I do agree that for a solid managed solution $275/mo is on the low side. TotalServerSolutions is a solid provider, no doubt, and their prices reflect that. They are not cheap and they should not be. As someone else has said, don't cheap out on this. Better pay more (within a reasonable range) and rest assured that your site will remain online and you actually have a team who replies within minutes, not days. Good luck with your search.

Posted by Steven, 11-04-2016, 10:52 AM
Some things to think about to correctly choose the right hosting solution for your needs. What is your server utilization currently like? Do you know why you are having outages? Is it a server problem? Network problem? I prefer processors with higher clock speeds vs more threads with php applications in many situations. 1 request = 1 core used. Faster the clock speed faster the request can complete. Single E5-16xx processors can perform same or better than a dual e5-2620. MySQL is another story when it comes to threading however. Honestly, 250k page views realistically is not very many for a E5 server. Have you considered in doing a redundant setup with say two E3 servers? Its easier to achieve 100% uptime if you are not relying on a SPOF. Last edited by Steven; 11-04-2016 at 11:00 AM.

Posted by ExpertHosters, 11-05-2016, 09:47 AM
We are sure that you will be getting a managed dedicated server for $275 and will be better that what you are seeing now with your current host with this much of downtime. Also which is your prefered Server location.

Posted by SenseiSteve, 11-30-2016, 07:35 PM
I can also attest that Total Server Solutions is a quality provider that understands X-Cart requirements.

Posted by Zare, 12-01-2016, 01:58 PM
I assume its 250k pv per month? or is it per minute? I assume its the former as you only have 32GB RAM. If its the former, you could serve that many users very easily on a smaller E3-1270v5, you won't need dual E5's. Can you clarify?

Posted by Purevoltage, 12-01-2016, 02:38 PM
If you're not needing more than 32GB of ram most likely the E5 system is overkill, however with that budget I'm sure many hosts could provide you with something that fits your budget even more so if you are paying upfront for the year that is something a lot of hosts should appreciate. Now pricing normally depends on how much management help you require, I'd suggest reaching out to some different hosts and see if they can offer you a deal on the support / management as you would be willing to pay upfront for the year.

Posted by madRoosterTony, 12-01-2016, 03:06 PM
As many others have said, it sounds like your hardware is complete overkill if you are not peaking the 32GB Ram. I would look at something like the E5-1650v4 or even a E3-1270v5 might work. As you are talking the difference of 4 years in advancement of not only the CPU, but the RAM as well. I know X-Cart can be demanding on a server, but with the traffic you mention, either one of those processors could easily handle your website. If you want true redundancy, then you need to look a building a small cluster. The problem with this is it can be very difficult with cPanel, but it can be done. There is no such thing as 100% uptime if you are serious about security as well with a single server. Security Patches and Updates often require systems be taken down and sometimes the whole server to be restarted. Granted, these often only take a few seconds - minutes, sometimes larger patches can take a system down for 10-15 minutes, although this is very rare. With a cluster, it allows you to apply security patches one server at a time, leaving your website to be a little slower then normal, but still active. In any form, updates should always be planned around your slowest time of traffic, to effect the minimal amount of people.

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