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Web Host announces platform-independent tech. support for WordPress, other web apps




Posted by DreamHost-MikeS, 09-07-2010, 10:54 AM
DreamHost, one of the web hosting industry's oldest and most respected players, is today launching "WebAppHelp.com," a consulting service for a variety of popular open-source web-based applications. FOR IMMEDIATE RELEASE PRLog (Press Release) – Sep 07, 2010 – DreamHost, one of the web hosting industry's oldest and most respected players, is today launching "WebAppHelp.com," a consulting service for a variety of popular open-source web-based applications. WebAppHelp launches with fee-based support for WordPress, the web's most popular blogging platform and content management system, with an eye toward supporting additional applications in the near future. Created by a long-time supporter of open-source software, WebAppHelp is uniquely positioned to provide expert installation assistance, troubleshooting, and optimization assistance for third-party applications. Having seen a variety of web applications run first-hand in a variety of hosting environments, the staff behind WebAppHelp have a window into the nuances of popular software's operation, server requirements, and a deep knowledge of what it takes to ensure sites run at peak efficiency. "Popular web applications like WordPress are generally written by talented, yet small teams of programmers who may not have the time or resources to provide direct, one-on-one technical support," said Ralph Castro, WebAppHelp's Vice President of Customer Experience. "In many cases customers have been left to fend for themselves across a variety of technical support message boards, bug tracking systems, and other disparate sources of information in their efforts to resolve problems. With WebAppHelp we've stepped in to fill a real and definite need. We bring a wealth of experience to the table and can quickly and easily troubleshoot and optimize WordPress and other web applications." Several consulting options are available starting at just $9.95 per month. They include access to a video documentation library, site optimization services, data backup services, coding assistance, and security compliance issues. # # # About WebAppHelp: WebAppHelp provides comprehensive paid technical support for WordPress and other open source applications. For additional information and pricing, please visit http://www.webapphelp.com/ About DreamHost: DreamHost provides web hosting services worldwide to individuals and organizations. An industry leader in shared web hosting, domain registration, virtual private servers, and dedicated servers, DreamHost has been a major fixture of the hosting industry since 1997. http://www.dreamhost.com/



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