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GreenValueHost my experience
| Posted by boosthost, 01-24-2014, 02:02 AM |
| I am currently reseller customer of GreenValueHost since December 2013 and i am using vbulletin forum on my website and almost thrice a week my down for database server gone then i received too many database error emails and website almost load too slow and today somehow my cpanel license expire as well i made there support tickets and reply within 20 minutes that i appreciate it seems greenvaluehost is good for small website like html.
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| Posted by YagHost-Ravi, 01-24-2014, 04:24 AM |
| Thank you for sharing your review. I think the MySQL error may be because of high server load. What reason was given by GVH??
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| Posted by net, 01-24-2014, 04:32 AM |
| Maybe it is some limit in database. Is it too many connections error?
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| Posted by Atlanical-Mike, 01-24-2014, 07:48 AM |
| Sorry to hear about your forum, I've used their VPS service and had a great experience with them. Hopefully Jon will come here and explain about the mysql issues for you.
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| Posted by DWS2006, 01-24-2014, 09:06 AM |
| Is the server load high in general, or is your account hitting CloudLinux limits frequently? If your cPanel was working, I'd ask you to take a look at the "resource usage" area. Any CL faults you've experienced would be listed there.
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| Posted by boosthost, 01-24-2014, 09:33 AM |
| right now my net is going very slow but tomorrow i can share with you some pics currently my site works fine but loading slow,(maybe my net slow ) as i made this ticket i am not getting database error like below my Cpanel license update already
Remember above same error i getting in different url
Attached Thumbnails
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| Posted by GreenValueHostGM, 01-24-2014, 09:36 AM |
| Please PM me with your email address associated with your client area account and I will personally look into the issues that you are experiencing and make sure that they are resolved and that you receive compensation straight away.
I can assure you that we here at GreenValueHost strive to provide the utmost best quality hosting services and that these things shouldn't be happening. As we have a large amount of servers I will need you to provide me with information such as your email address and Ticket ID #'s so that I can assist you further.
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| Posted by Atlanical-Mike, 01-24-2014, 09:39 AM |
| That site loaded fine for me.
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| Posted by GreenValueHostGM, 01-24-2014, 09:49 AM |
| Okay, by the looks of the screenshot you posted it looks like you're on srv3.
mySQL was stressed out due to migrations and misc. tasks going on and thus was the reason for the high server load. The statistics right now are: Load Averages: 1.99 4.01 6.80
srv3 is one of our older servers and we're currently in the process of looking into things to have the hardware upgraded, etc and we're monitoring the server. Everything looks to be well at this time.
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| Posted by GreenValueHostGM, 01-24-2014, 09:57 AM |
| Update: I found your domain name on the server and it looks like your website is CPU and memory intensive and you could have been possibly throttled by CloudLinux. I've increased both your CPU and memory limits so you should be noticing a performance increase for your website now as well.
As compensation for the inconveniences you have experienced, I have added a $15.00 credit to your account.
If you experience any further issues please let me know. We'll continue to monitor the server to ensure everything runs well as intended.
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| Posted by boosthost, 01-25-2014, 04:35 AM |
| thanks but i can't access my website and cpanel i checked from more then 2 pcs i also tickets there as well, i also checked from isitdownrightnow.com report site is down
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| Posted by boosthost, 02-05-2014, 03:21 PM |
| Please suggest my review if someone wants to buy hosting from GreenValueHost
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