NorthTXConnect.com / Cologuys down

Portal Home > Knowledgebase > Articles Database > NorthTXConnect.com / Cologuys down

Posted by Shrapnet|Rob, 08-11-2011, 10:36 AM
NorthTXConnect.com / Cologuys down are down as of roughly 1am EST 10-Aug-2011. Their main site is up, but the support site is down. I put in a call at 9am EST, waiting to hear back.
Posted by shillary, 08-11-2011, 02:13 PM
we are also facing same issue our server is down from more then 18hrs and no response from NorthTXConnect.com after 10-12hrs their main site was up but still support site is down we tried to call but no response yet
Posted by Shrapnet|Rob, 08-11-2011, 02:22 PM
All my servers are back online. Still no call back, no nothing from NorthTXConnect in the way of explanation.
Posted by shillary, 08-11-2011, 02:24 PM
oh good to know that but our servers are still down and no response
Posted by Shrapnet|Rob, 08-11-2011, 02:29 PM
I see now that the last server to come up is my primary web/mail server. The other servers uptimes report they were up earlier. Keep pinging, they are slowing coming online.
Posted by shillary, 08-11-2011, 03:08 PM
finally our server is back online
Posted by ultimatewebhost, 08-11-2011, 04:23 PM
Great to know! Do you actually know why it was down? Did you get any update from your host?
Posted by shillary, 08-11-2011, 04:28 PM
very disappointed again server is down and no update
Posted by ultimatewebhost, 08-11-2011, 04:33 PM
OOPS looks like I said something too early.
Posted by jsvendson, 08-12-2011, 10:39 AM
We were notified that server maintenance was going to be conducted on 8/10 for around 6 hours. What actually happened and from what we have learned is that these guys actually removed all 15 “racks” of their servers including servers with our data that they had at Global and moved them to Forth Worth. This was a total misrepresentation and a very poor business decision on their part. My company provides software on vessels around the world that collects and records pertinent information including GPS mapping and tracking. Our customers have been shut down for over 36 hours and has cost our business potentially hundreds of thousands of dollars. As far as I’m concerned, NTD has stolen my company’s data. We have tried to talk with support to no avail. This morning we called and asked for their physical location and we were denied the information.
Posted by kazila, 08-12-2011, 11:06 AM
Please PM me. I am in the same situation as you but I believe I can be of some assistance.

Add to Favourites Print this Article