2host.com DOWN??? again.....?

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Posted by backtogeek, 10-10-2010, 03:59 PM
Hi All, My VPS's just went down that are hosted with 2host, the VPS control panel (Different IP) is also down. Anyone else got the same issue? I have complaints comming in from customers, no announcement on the 2host website and no responce to my ticket as yet
Posted by dmtinc, 10-10-2010, 04:42 PM
Hi, I have the same problem, the 2host support reply this: When i trace my ips the last hop is this: 15 173 ms 172 ms 172 ms te-5-4.rtr2.avl1.netriplex.com [67.23.161.134] I think this is a problem in netriplex again. Regards.
Posted by backtogeek, 10-10-2010, 04:45 PM
Yup got the same reply. the odd thing is my CP is also down and according to a few different ip locator sites my cp ip address is located in a different place, which is normal i guess but kind of calls the DDoS excuse in to question? 178.18.x.x US UNITED STATES NEW YORK WILLIAMSVILLE ASHEVILLE NORTH CAROLINA 216.59.x.x US UNITED STATES MISSOURI ST. LOUIS FIBERMAX NETWORKS hmm?
Posted by dmtinc, 10-10-2010, 04:53 PM
I think all the ips of 2host are hosted in netriplex, try a tracert to your ips and check the last hop.
Posted by Postbox, 10-10-2010, 05:35 PM
Why have you started a thread suggesting 2Host is down and then confirmed in your first post that they're not??? Nope. Just checked a dedi at Netriplex and it's just fine (not through 2Host) and the last hop to it is also te-5-4.rtr2.avl1.netriplex.com [67.23.161.134] Looks like the problem is isolated to the VPS node you guys are on?
Posted by backtogeek, 10-10-2010, 05:41 PM
F-DNS: I assume the main website is hosted elsewhere, that by virtue of my post (VPS's) would indicate I am not talking about the website. All services back online, thanks for the info regarding netriplex though.
Posted by Postbox, 10-10-2010, 05:49 PM
Then perhaps you might hit the report button and ask the mods to change the topic title (which everyone reads first) to something more accurate? "VPS at 2 Host down, anyone else?" maybe - Just a suggestion Glad to hear it
Posted by dmtinc, 10-10-2010, 06:05 PM
All is ok now, but the latency is high now, from 130 ms yesterday to 380 ms now after the problem.
Posted by Postbox, 10-10-2010, 06:25 PM
Care to post a tracert and I'll see if I can compare it with a couple to our box in the same datacenter? (We don't have anything in Chile but I may be able to pick up somewhere along your route).
Posted by 440grafix2, 10-12-2010, 10:04 PM
I'm having issues with my dedicated server through them located at FDC. Starting to look at other hosts. I wish I would have noticed this server was at FDC before I migrated to it. Not sure what I was thinking not looking. I was much happier at GNAX!
Posted by blackbumer, 03-10-2011, 10:53 AM
My vps is down at 2host. vmpanel is working but very slow ... but boot button of vps doesn't boot vps... support don't answer ticket requests...
Posted by opdevelopment, 03-10-2011, 11:28 AM
I'm seeing the same thing from my VPS. Shopping around for a new dedicated server now instead. These outages are getting ridiculous.
Posted by dmtinc, 03-10-2011, 11:43 AM
1 VPS Offline here too... But my dedi from VolumeDrive will be ready soon And good bye 2Host...
Posted by GSpinkz, 03-10-2011, 11:43 AM
Same here..
Posted by blackbumer, 03-10-2011, 12:28 PM
is it a safe way to migrate full vps from one hoster to another if both uses xen?
Posted by thelists, 03-10-2011, 01:02 PM
Just adding to the count here -- two VPSs, on different nodes, both down with 2host.
Posted by lmn8r, 03-10-2011, 01:34 PM
My netriplex vps is down. Control panel also inaccessible. My San Jose HE vps is up though.
Posted by opdevelopment, 03-10-2011, 02:37 PM
Now I can't even get to 2host.com. Not looking good. Glad I have a backup.
Posted by craig joe, 03-10-2011, 02:44 PM
same here, but my backup is too outdated
Posted by dotHostel, 03-10-2011, 03:11 PM
Nearly 5 hours down ... and counting. Surely it is not usual an extended outage like this occurring on a SAS 70 Type II certified facility as Netriplex.
Posted by opdevelopment, 03-10-2011, 03:17 PM
I've had several multi-hour long outages with them in the past year. They always say it was a DDOS, or they say it's a "network issue" and don't give further details. From where I'm testing, the problem actually seems to be getting worse. First thing this morning, I couldn't get to my VPS, but could get to 2host.com and could get to their VPS admin page. Now, I can't get to anything, and 2host.com doesn't even resolve anymore.
Posted by opdevelopment, 03-10-2011, 03:51 PM
A glimmer of hope! 64 bytes from 216.59.3.128: icmp_seq=2920 ttl=51 time=5560 ms 64 bytes from 216.59.3.128: icmp_seq=2922 ttl=51 time=3552 ms 64 bytes from 216.59.3.128: icmp_seq=2927 ttl=51 time=76.9 ms 64 bytes from 216.59.3.128: icmp_seq=2931 ttl=51 time=993 ms Only those 4 came back so far though. My money is on another DDOS.
Posted by dmtinc, 03-10-2011, 03:54 PM
The same here, 5 email alerts from my vps and down again.... I really need just 5 minutes for backup all to another server 2host give us a chance!
Posted by dotHostel, 03-10-2011, 04:02 PM
Dead here. However netriplex hop replying with usual latency te-5-4.rtr2.avl1.netriplex.com [67.23.161.134]
Posted by opdevelopment, 03-10-2011, 05:31 PM
Got a couple more ICMP packets back 64 bytes from 216.59.3.128: icmp_seq=484 ttl=51 time=4760350 ms 64 bytes from 216.59.3.128: icmp_seq=486 ttl=51 time=4758355 ms 64 bytes from 216.59.3.128: icmp_seq=491 ttl=51 time=4753390 ms If my math is correct, that's about 69 *minute* latency.
Posted by dmtinc, 03-10-2011, 05:33 PM
Nothing from here: Packets: Sent = 1202, Received = 0, Lost = 1202 (100% loss)
Posted by chmdznr, 03-10-2011, 06:20 PM
all of my 2host VPS is down (same node) traceroute stopped at te-5-4.rtr2.avl1.netriplex.com (67.23.161.134) 758.391 ms 579.847 ms *
Posted by dotHostel, 03-10-2011, 06:29 PM
50.0% of queries will end in failure at 216.59.3.249 (ns1.2host.com) - query timed out 50.0% of queries will end in failure at 216.59.3.250 (ns2.2host.com) - query timed out
Posted by dotHostel, 03-10-2011, 06:49 PM
VPS up. Downtime: 8 h 41 m 37 s
Posted by thelists, 03-10-2011, 06:52 PM
Same here. Both are back up.
Posted by quad3datwork, 03-10-2011, 07:31 PM
Looks like mine came back up 43mins ago.
Posted by opdevelopment, 03-10-2011, 08:12 PM
Same here.
Posted by chmdznr, 03-10-2011, 09:17 PM
mine is also up again
Posted by dmtinc, 03-10-2011, 11:27 PM
www.2host.com still down... i cant access to solusvm... and i have ping reply from my vm but i cant access to it... ¬¬''
Posted by reviewkin, 03-11-2011, 12:01 AM
Still down here. No signs of going online at all.
Posted by dmtinc, 03-11-2011, 07:43 AM
All down again.... 3 minutes ago..... >=(
Posted by blackbumer, 03-11-2011, 08:13 AM
Yeah my vps is down again too
Posted by dmtinc, 03-11-2011, 09:28 AM
1 VPS UP and 1 DOWN. The 2host website still dead...
Posted by dmtinc, 03-11-2011, 01:29 PM
All is working now...
Posted by blackbumer, 03-11-2011, 02:00 PM
mine is still down...
Posted by reviewkin, 03-11-2011, 02:04 PM
Yay, my VPS can't be booted. Bye 2Host
Posted by dmtinc, 03-11-2011, 02:53 PM
Try to reboot your VM with solusvm.... if you want "support" from 2host... you can wait...........and wait...........and wait.........
Posted by tchen, 03-11-2011, 04:39 PM
Is anyone on xen25 able to bring their VPS back online? SolusVM is available, but it seems detached from the actual node.
Posted by lmn8r, 03-12-2011, 01:39 AM
Still down at netriplex. Was up for a short while, as you can see by my traffic graph. Has anyone heard anything from 2host? Attached Images sadtraffic.gif (9.0 KB, 11 views)
Posted by tchen, 03-12-2011, 01:48 AM
My node came back online 9 hrs ago and is still up. They (2Host) hadn't replied to the downtime ticket I sent, so I'm guessing they're still busy working on the other nodes. Despite them not responding, I do think they still check it. File a ticket with your node if you haven't.
Posted by blackbumer, 03-12-2011, 05:56 AM
2 days downtime and still down...
Posted by craig joe, 03-26-2011, 06:37 AM
it's look like the problem is starting again now... take soooo much times to load
Posted by craig joe, 04-20-2011, 08:19 AM
is there anyone able to connect to the vps ? it's appears as online in solusvm but i can not ping neither log in to ssh.
Posted by quad3datwork, 04-21-2011, 03:50 AM
My personal VPSs with them are online. However, can't access their website and SolusVM panel... I know they are discontinuing Asheville, NC location and moving everyone to San Jose. Not sure if this is related to that or...
Posted by craig joe, 04-21-2011, 06:34 AM
thanks for your info @quad3datwork
Posted by pureheart, 04-22-2011, 05:49 AM
just adding information to all whters. all my money refunded from 2checkout.com and i hope no scam people again on WHT regards
Posted by tchen, 04-22-2011, 11:56 PM
@pureheart, did you mean 2hourservers instead of 2host? Different provider here. With regards to the move out of NC, I got blind-sided by it since their first series of emails missed me for some reason. It's not a spam filter problem since I get everything from them fine. Luckily, I got the second set. You might not have been so lucky craig. Anyways, I hope you got it sorted out.
Posted by pureheart, 04-23-2011, 01:48 AM
sorry i post on wrong thread @ moderator please delte my port on this tread i must post here webhostingtalk.com/showthread.php?t=1036873&page=5 but i wrong to click sorry all Last edited by pureheart; 04-23-2011 at 01:56 AM.
Posted by dotHostel, 04-23-2011, 07:52 AM
I also only did receive the "URGENT - Node will be shutdown" e-mail. I think that "Original email is attached below" was never sent.

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