What is the rule of a great webhost?

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Posted by taotaohero, 07-29-2010, 09:21 PM
What is the rule of an great webhost?
Posted by bluemediaprint, 07-29-2010, 09:24 PM
There is no RULE Just be a good hosting company - listen and understand your customer needs and offer them what they want.
Posted by boroksite, 07-30-2010, 01:31 AM
don't promise what you can't deliver
Posted by zackf, 07-30-2010, 01:55 AM
Don't oversell. Listen to your customers. Be staffed 24/7. There are other 'rules', but follow those guidelines and you should be just fine.
Posted by Sparrow-Sean, 07-30-2010, 06:49 AM
Offer them what they want, no way! So if a client requested unlimited space, bandwidth and features, I will bow to his commands? Never!
Posted by Richard-BCS, 07-30-2010, 07:10 AM
I think this is an really important rule.
Posted by HostColor, 07-30-2010, 07:43 AM
Recognizable brand is very important in order to make sales. The uptime and reliable support are the other things that are must!
Posted by Ventrix, 07-30-2010, 07:44 AM
Don't oversell your services and customer support is a must.
Posted by Sparrow-Sean, 07-30-2010, 07:50 AM
You do not need to be a "Recognizable" company to make a sale As long as your a company that is devoted to what they do and offer information and support a quality standards then you are bound to make a sale, many people will judge the authenticity of your business when it's new, though once you crack milestones your business will start to become more respected and more trusted - though to say you have to be "Recognizable" is quite obserred. My thoughts, really! Last edited by Sparrow-Sean; 07-30-2010 at 07:57 AM.
Posted by Server Management, 07-30-2010, 07:54 AM
Have a stable & secure network...
Posted by ldcdc, 07-30-2010, 04:20 PM
Under promise and over deliver. Even the best of data centers oversell. If they don't do that, they would still be the best, but would have no customers.
Posted by NoSupportLinuxHostin, 07-30-2010, 05:15 PM
Above all else, a successful web host must be reliable (high level of uptime). Unreliable web hosts are not useful.
Posted by rpoarch, 07-30-2010, 05:50 PM
There are a LOT of things that make-up a great web host. But the two main things that come to mind to me are: A great web host delivers what they promise. They care more about there customers than they do making money. I understand making money is nessecary to operate and maintain a successful hosting company, but you get what I'm saying
Posted by TheChemist, 07-30-2010, 09:44 PM
Honesty. Honesty makes the best host. If a host says they offer 24/7 live support and you see it offline, they've lied. I have always said and always recommended to people looking to open a web hosting company that they need to be clear, and honest when they create the web site. They need to make sure that they let the clients know exactly what type of support and services they are going to get. If you can only provide 24/7 ticket support with a 1 hour guaranteed response time, only list it. If you can provide 12/7 live support then list it. Just don't put on your site that you provide 24/7 live sales and support chat. Also, stability. Stability can be a broad category. It could flat out mean server uptime and low loads. But stability could sum up server hardware and uptime, stability as far as the business not crumbling and leaving you hanging, stability as far as being stable with your information you pitch to make a sale. Consumers want to make sure they know what they are buying. It might be harder to make sales telling the truth. But if you lie, and get clients you are opening the door for negative reviews in the future once they realize you can not offer what you say you can!
Posted by SuperZ, 08-05-2010, 10:03 AM
These are all good and truthful answers that can be applied to hosting many companies. So many hosters offer the world and then deliver the "norm". Why even do that, it makes the company look stupid and then gets negative feedback from clients. Always ask yourself the question - what is it that you would look for in a hosting company? Alot of people that start out looking for hosting haven't a clue. Firstly, Empower them with knowledge. This then shows that your not hiding anything. They will trust you the moment they think this and that will get a buying customer.
Posted by hostingguy12, 08-05-2010, 10:19 AM
Here my two cents. What makes a good hosting company? I would have to say the level of customer service that they provide. Up-time gaurantees is a must. Hardware and software solutions are up to date and 24/7/365 support. There are some great budget hosting companies, Dedicated Server Hosting Companies, and Cloud hosting companies out there that do not offer the best in class hardware but offer great customer service. I would find a hosting company that you can grow with. Find a hosting company that has your best in mind. Listen to what they have to say and then compare. Hosting companies can be your friend or your worst nightmare. Daily affirmations by "hostingguy12"
Posted by keserhosting, 08-05-2010, 07:52 PM
A good webhosting company that one which promise 24/7 supports and maintain a quality of support with having professional staff.
Posted by domaincart, 08-06-2010, 06:30 AM
Company reliability, fast and friendly support, good uptime, rich plan features with affordable costs.
Posted by supermanhosting, 08-10-2010, 07:56 PM
basically the uptime and reliable support ...the rest will depend on user requirement on signing up...if u can fulfill this 3 points...i don't see any reason for someone to change host every month or yr as they also very tired & troublesome....tioboh.
Posted by Matthew_B, 08-11-2010, 06:23 AM
Honesty, Reliability, Good Communication, and Supplying demand (Unless there demands are impossible for example Unlimited). That's just a select few, really there is no rule, its just your business plan, and aims as a company.
Posted by HostXNow_Chris, 08-11-2010, 06:30 AM
Uptime, of course. Cannot beat good uptime. Always ask the provider you are interested in to provide you uptime stats from an external provider.
Posted by gotlivechat, 08-11-2010, 09:17 PM
Keep the servers online, and don't make excuses if they're down - just resolve the issue and keep 'em up. I say this because we've dealt with some hosts, especially where the shared server is over utilized, who just suggest upgrading to another (more expensive) level as a fix.
Posted by resellerswebhosting1, 08-20-2010, 10:53 PM
in my opinion providing quick support and cooperation with your clients can satisfy them and keep them happy.
Posted by xarcus, 08-22-2010, 07:46 AM
Good support, honesty and good uptime.
Posted by marcbarak, 08-22-2010, 07:49 AM
GREAT Customer Service is the number one rule

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