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Crucial Paradigm - 1 year Review
Posted by HWC-khalemi, 05-10-2009, 10:23 AM |
Hello,
I will say this one short.
We're a happy customer of Crucial Paradigm (http://www.crucialp.com/)...for 1 year !
Ticket Support :
Tech : 10/10 always in 1 hr respond, usually less (resolution)
Sales/Billing : 6/10, hope they improve, sometimes sales ticket get lost.
Staffs are absolutely polite and respect the customers and very friendly. Thanks to Aaron Weller, Ijan and others. They give their resellers a time frame to resolve an issue if any of the reseller's client is violating their TOS/AUP, not like some other providers out there which blindly suspended or terminate reseller account without any warning. In one year, all of our 25 support tickets were resolved in a win-win solution.
Suggestion : Hope those dedicated IP would get cheaper, $3/month is quite high.
Recommendation : Absolutely ! Site submitted for verification
Last edited by HWC-khalemi; 05-10-2009 at 10:24 AM.
Reason: typo
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Posted by XeHSean, 05-10-2009, 06:09 PM |
I'm glad to hear that you are having a good experience with them!
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Posted by rrdns, 05-11-2009, 01:38 AM |
Glad to see you happy and satisfied with their service.Thanks for
taking time to share your experience with the community.
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Posted by HWC-khalemi, 05-21-2009, 04:55 AM |
Site submitted for verification
looks like no one care..
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Posted by PremiumHost, 05-21-2009, 09:39 PM |
WHT ticket response time is within 24 hours
Domain verification is just precaution to prevent fake review.
It's great to see that you're very happy with Crucialp support.
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Posted by iHubNet-Matt, 05-23-2009, 12:19 PM |
Thanks for the review. Glad to see a happy customer face. Keep us updated again.
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Posted by B-H - Bob, 05-23-2009, 01:05 PM |
Nice to see a positive review here once in a while. Keep us updated.
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Posted by ByteMaster, 05-24-2009, 08:07 PM |
I agree! So often all we get to hear is the bad experiences. So refreshing to read some thing positive! Let us know should anything change.
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Posted by Alex, 06-25-2009, 06:22 PM |
Verified.
Thanks,
Alex
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Posted by The-Pixel, 06-25-2009, 06:29 PM |
Awesome! I'm glad to hear you have had such a wonderful experience. Best of luck to you.
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Posted by wintechs, 01-28-2010, 12:12 PM |
CrucialP is a really good. Their servers are highly stable. They are highly reliable. Their support is amazing
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Posted by keserhosting, 01-28-2010, 12:26 PM |
Glad to hear another good review. Thanks for sharing.
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