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Crucial Paradigm - 1 year Review




Posted by HWC-khalemi, 05-10-2009, 10:23 AM
Hello, I will say this one short. We're a happy customer of Crucial Paradigm (http://www.crucialp.com/)...for 1 year ! Ticket Support : Tech : 10/10 always in 1 hr respond, usually less (resolution) Sales/Billing : 6/10, hope they improve, sometimes sales ticket get lost. Staffs are absolutely polite and respect the customers and very friendly. Thanks to Aaron Weller, Ijan and others. They give their resellers a time frame to resolve an issue if any of the reseller's client is violating their TOS/AUP, not like some other providers out there which blindly suspended or terminate reseller account without any warning. In one year, all of our 25 support tickets were resolved in a win-win solution. Suggestion : Hope those dedicated IP would get cheaper, $3/month is quite high. Recommendation : Absolutely ! Site submitted for verification Last edited by HWC-khalemi; 05-10-2009 at 10:24 AM. Reason: typo

Posted by XeHSean, 05-10-2009, 06:09 PM
I'm glad to hear that you are having a good experience with them!

Posted by rrdns, 05-11-2009, 01:38 AM
Glad to see you happy and satisfied with their service.Thanks for taking time to share your experience with the community.

Posted by HWC-khalemi, 05-21-2009, 04:55 AM
Site submitted for verification looks like no one care..

Posted by PremiumHost, 05-21-2009, 09:39 PM
WHT ticket response time is within 24 hours Domain verification is just precaution to prevent fake review. It's great to see that you're very happy with Crucialp support.

Posted by iHubNet-Matt, 05-23-2009, 12:19 PM
Thanks for the review. Glad to see a happy customer face. Keep us updated again.

Posted by B-H - Bob, 05-23-2009, 01:05 PM
Nice to see a positive review here once in a while. Keep us updated.

Posted by ByteMaster, 05-24-2009, 08:07 PM
I agree! So often all we get to hear is the bad experiences. So refreshing to read some thing positive! Let us know should anything change.

Posted by Alex, 06-25-2009, 06:22 PM
Verified. Thanks, Alex

Posted by The-Pixel, 06-25-2009, 06:29 PM
Awesome! I'm glad to hear you have had such a wonderful experience. Best of luck to you.

Posted by wintechs, 01-28-2010, 12:12 PM
CrucialP is a really good. Their servers are highly stable. They are highly reliable. Their support is amazing

Posted by keserhosting, 01-28-2010, 12:26 PM
Glad to hear another good review. Thanks for sharing.



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