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Reseller account limmits?




Posted by $alesMan, 01-26-2009, 11:57 PM
Obviously we put space and bandwidth restrictions on our resellers. I was wondering if you put any other restrictions like maxiumn number of accounts they can create. Max number of domains or what not? I'm not overselling any of my plans but If I've heard that if you put to many cPanel accounts it will not be good for the servers load. So what do you think about the idea of putting restrictions on your resellers

Posted by XeHSean, 01-27-2009, 02:08 AM
It really depends on your business plan. Some providers put tight restrictions on their resellers (ie. max number of accounts, etc.) in an attempt to keep from overselling while other providers prefer overselling.

Posted by MikeDVB, 01-27-2009, 06:31 AM
It really depends on your business plan. Some providers put tight restrictions on their resellers (ie. max number of accounts, etc.) in an attempt to keep from overselling while other providers prefer overselling. Fairly good response Ultimately the decision is up to you (this is part of running a business!) You have to decide what you will allow and what you won't and what limits you will impose.

Posted by PowerDot, 01-27-2009, 07:39 AM
If you don't oversell; there no sense to limit to maximum accounts.

Posted by StartYourServer, 01-27-2009, 11:17 AM
If you don't oversell; there no sense to limit to maximum accounts. Same here, I don't let my resellers oversell. If they signup for the unlimited plan and their website starts getting too big for their current server then I will move it to another that is more powerful with fewer accounts.

Posted by EZEJ, 01-30-2009, 11:23 AM
You can oversell but you wll be limited by your plan anyway.

Posted by AquariusStorage, 01-30-2009, 11:30 AM
Same here, I don't let my resellers oversell. If they signup for the unlimited plan and their website starts getting too big for their current server then I will move it to another that is more powerful with fewer accounts. I've never seen the problem with overselling... from the RESELLER stand point. A reseller overselling their services shouldn't effect your server in the least bit unless your still running p3's or Celeron processors lol. Overselling the entire server however I believe is a totally different thing, as it can effect the performance of the entire server, and in turn effect your customers. No I am not condoning overselling of the server, I will repeat this. I just don't see what the big deal is about allowing a small reseller package to "oversell" until they run into their hard package limits (aka actual usage limits) and then allow them to upgrade... The way I've felt about from a reseller standpoint is like this. Say one of your packages, you offer 5GB of space and 100gb bandwidth for your resellers. A standard package in the hosting industry is around 1gb space and 20gb bandwidth. You would effectively be forcing your client to only be able to host around 5 accounts total if they went with a package structure like this. Either this, or they wouldn't have a choice in their business model and be forced to compete with other providers in say a "support" or "uptime market" rather then features & price per GB of space and bandwidth. This makes it beyond hard to compete unfortunately for a new host at least.... as the majority of uneducated customers target big numbers and low costs (aka unlimited offers for $5.00/month) I just don't see the big problem with ticking the "overselling" on a reseller account... :-/ (unless you're worried that it is teaching the client that overselling = good from a server standpoint? But why are you worrying about that?) My two cents

Posted by gearworx, 01-30-2009, 02:41 PM
We do put a restriction on the number of domains, mailboxes, etc. It makes sense since we're all limited to what our hardware can handle That also means that we avoid particular types of customers that want to abuse the services and not play nice...

Posted by LukeBotha, 01-30-2009, 03:06 PM
Resource restrictions are often used to keep the server's performance running smoothly such as limiting the CPU. This will help prevent the server's performance from being degraded causing load spikes etc etc.

Posted by njoker555, 01-31-2009, 07:30 PM
Same here, I don't let my resellers oversell. If they signup for the unlimited plan and their website starts getting too big for their current server then I will move it to another that is more powerful with fewer accounts. I don't let my resellers sell unlimited space or bandwidth - that kind of limits them as well - and if they know when to upgrade their packages, they shouldn't face any problems with being shut down or anything that's also assuming the main host has enough space and bandwidth to sell as well

Posted by $alesMan, 01-31-2009, 08:19 PM
Well we have more then enough space personaly. But its the ethics involved. Our server is limmited on domains as well so I'm not to sure providing our clients w/ unlimmited domains is reasonable non the less our resellers. Another thing I saw was not allowing the people to give the space out for free (like start a free host off o fa reseller with us. I assume its because free stuff gets abused. What do you guys think about that restriction?

Posted by Sharky Hosting, 01-31-2009, 09:40 PM
Another thing I saw was not allowing the people to give the space out for free (like start a free host off o fa reseller with us. I assume its because free stuff gets abused. What do you guys think about that restriction? This is a very bad idea free hosting becuase its free everyone gets a package and start to abuse the servers when i did free hosting i made the client send a payment of £1 to our paypal and we would refund them and that got rid of all the kids that was going to be abuseing the server but offering free hosting is a bad idea Even offering a month for free is bad as they still get the month and abuse it some people dont but most do

Posted by Rageki-John, 01-31-2009, 11:17 PM
I don't up restrictions on the accounts that have more disk space and bandwidth. However, on the lower accounts I do put a particular amount of domains they can host as it seems pointless to not put one since they have so few server resources.

Posted by Red-Spiral, 02-01-2009, 01:17 PM
Free resellers put limit like my free p2h. But paid hosts dont normally as they will lose business. Depeneds how much they are paying for resellers.

Posted by JohnJ, 02-01-2009, 02:02 PM
Personally I wouldn't place restrictions on the maximum number of accounts the reseller could create.



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