Company provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of our hosting are subject to the following terms of service:
Our hosting is not able to schedule cancellation for a specific time or date. To submit a cancellation request, please login to the hosting billing control panel, go to "My Products & Services", select the product, and click on "Request Cancellation". Please note that if you have any open invoices, the invoices must be more than twenty-four (24) hours from being due to be cancelled. If you cancel in the twenty four hour period from when your invoice is due, the invoice will not be cancelled and you will be held responsible for paying it. When you request cancellation, we will follow this process: we will immediately suspend billing and cancel the server. We are not able to provide scheduled cancellations and all cancellations are effective immediately. Regarding mid-month or mid-period cancellations, our hosting will not issue pro-rated refunds for cancellations received in the middle of a payment cycle. Refunds will not be given on a pro-rated basis for Services provided in a given billing period. Receipt by you of any Services in a given period will obligate you to pay for the Services during that entire billing period.
You agree to a month to month term for the Services unless otherwise agreed to in writing. The month to month term for services is automatically renewed each month unless either party notifies the other in writing of its desire that the Agreement not be renewed, no later than three (3) days before the next upcoming anniversary date for billing. You may cancel Your account by terminating this Agreement in this manner by contacting the BraginHost billing department. BraginHost may terminate this Agreement effective immediately and without notice upon any breach by You of any of the terms of this Agreement. In such event, our hosting shall have no obligation to refund any fees paid in advance by You. At this time, hosting does not offer a refund-based money back guarantee of any kind.
Under this Terms of Service agreement you must first contact Company to attempt to resolve any billing disputes before contacting your bank or credit card company to dispute the charges. You further agree that any billing disputes must be submitted in writing to our billing department within one month of the invoice payment in question. By using our services You agree to the above policy and to contact Company before contacting your financial institution to seek a resolution. In the event you dispute charges contrary to this agreement, we reserve the right to refer your account or sell your debt (plus any applicable fees) to a third party collection agency. We also reserve the right to take further legal action against you.