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Don't Use Kwanun
| Posted by hkwebspace, 01-16-2005, 01:02 PM |
| Please avoid kwanun !!!
I have pay them $10 for the plan on 15-Jan 0206am
but until now, I still receive no respone from them
I had send them email to ask for refund but no one is going to reply
I think $10 is not going back to me
but I just hope all of you to prevent of losing $10 or more !!!!
|
| Posted by Reseller-Center, 01-16-2005, 06:32 PM |
| I'm surprised that someone would sign up for 10GB space and 100GB BW for $10. I would up your budget or lower your specs unless you want to get caught in the "trap" again.
|
| Posted by ldcdc, 01-16-2005, 08:00 PM |
| Sorry to hear it's taking so long to receive a response from them. Maybe you can update us on how things go from where they are right now (tell us if they give you the refund or not).
|
| Posted by Kwanun, 01-16-2005, 08:51 PM |
| hkwebspace,we have already sent more than 2 times,first was the automated send,and second one after your request.It is your
mail setting problem.We are currently hosting more than 20 clients though we are new,we have fast support,12 hrs a day guarantee on MSN.
Date: 1/14/2005 22:39:21 -0500
From: "Kwanun Sales Deparment"
To: "Patrick"
Subject: RE: Kwanun Internet Services Order Confirmation All headers
Hi there,your account information has been sent by our system.I
believe there was a problem with your mail system.Please set it to
accept all emails
Anyway ,
Username: Censored
Password: Censored
http://67.15.70.15/cpanel
Your temp hosting: http://67.15.70.15/~Censored/
Please set your ns to ns1.kwanun.com
ns2.kwanun.com
Let us know if you would still want to proceed with refund.We hope you
stay with us.
> This is a multi-part message in MIME format.
>
>
> I have pay money to your company
>
> And your web show me is instant setup
>
> But until now (almost 12 hours), the account information is still
not yet
> arrived
>
>
>
> Please cancel the order and refund to me. As you state 30-day money
back in
> your web.
>
>
>
> Best Regards,
>
> Patrick Chan
>
> -----Original Message-----
> From: sales@kwanun.com [mailtoales@kwanun.com]
> Sent: Saturday, January 15, 2005 2:06 AM
> To: patrick@hkwebspace.com
> Subject: Kwanun Internet Services Order Confirmation
>
>
>
>
> The following order was placed for Lo Censored:
>
> 2CheckOut.com Order Number: 149375-CENSORED> Kwanun Internet Services Order ID: CENSORED
>
>
> ID#
>
> _____
>
> Description
>
> _____
>
> Interval
>
> _____
>
> Charge
>
> _____
>
>
> XL100
>
> XL100 Monthly
>
> Every 1 Month(s)
>
> $
>
> 10.00
>
>
>
>
> Start Up Cost
>
> One Time
>
> $
>
> 0.00
>
>
>
>
> _____
>
>
> Total Billed Today
>
> $
>
> 10.00
>
>
>
>
> _____
>
> _____
>
>
>
> The order was billed to:
>
> Lo Censored
> Censored
> Censored Hse, Lei Tung Est
> Hong Kong, XX hk
> Hong Kong
>
> Charges for the transaction will appear on your credit card bill or
bank
> statement under the name 2CO.COM
>
> Questions regarding your order should be directed to:
>
> Kwanun Internet Services
> www.kwanun.com
> sales@kwanun.com
>
> Any problems, questions or comments pertaining to your order can be
> submitted directly to Kwanun Internet Services and 2Checkout Inc
(2CO.COM)
> by clicking here ; .
>
>
>
--
Last edited by Kwanun; 01-16-2005 at 08:54 PM.
|
| Posted by Kwanun, 01-16-2005, 08:53 PM |
| Reseller-Center,I believe you made a false assumption on that.We are able to substain our costs.We have no trap,we provide what we show on our site to clients.We are aiming for long term relationship for our clients .We believe that clients words from mouth is the best form of adveritisng
Regards,
Kwan
|
| Posted by Reseller-Center, 01-16-2005, 10:18 PM |
| I was not trying to offend your company at all, I was simply stating that even with ev1's top xeon series with 2000GB BW @ $249, i was just suprised that you were offering 100GB for $20 hence that leaves 10 accounts with a total revenue of $200, hence a loss for you.
And I see the biggest drives on their site they offer are 120GB and the biggest being 2X120gb=240GB if Raid 0 which would leave room for about 23 (10GB DS) accounts @ $10 =$230.
I know there are a lot of companies overselling, but be careful is all I'm saying...
Either way Kwan I wish you the best of luck in your venture.
|
| Posted by Kwanun, 01-16-2005, 10:30 PM |
| Well thank you,but we do have servers else's where such as LT and ThePlanet
|
| Posted by datacenterdirectory, 01-16-2005, 10:36 PM |
| Hope this has been resolved.
|
| Posted by hkwebspace, 01-17-2005, 03:08 PM |
| then please cancel my account and refund, thanks
|
| Posted by mjspencer, 01-17-2005, 05:22 PM |
| I hope you get your problems solved as I am thinking of buying a reseller account here
|
| Posted by Kwanun, 01-17-2005, 07:48 PM |
| Refund Complete
Start Up Charges of $10.00 on Order 52049176 have been canceled/refunded.
Your customer's credit card has been credited and an email confirmation has been sent.
Refund has been made.
|
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