All my TP boxes went down

Portal Home > Knowledgebase > Articles Database > All my TP boxes went down

Posted by junglecat, 07-08-2005, 09:14 PM
Gnax and Burst seem fine, so must be a network issue. All my boxes at the Planet seem to have disappeared about 15 minutes ago, ip range 216.66.12.* Someone please tell me I'm not alone Still waiting on a reply to my urgent ticket.
Posted by dlzinc, 07-08-2005, 09:27 PM
216.66.12.x is HE.net, not TP... I would guess that you're with TMS or a reseller (or someone else with HE.net @ TP) Your server might be physically in a TP datacenter but not on TP bandwidth
Posted by AlexF, 07-08-2005, 09:30 PM
HE.net, that is correct. Take a look ar this thread.
Posted by ImLagging, 07-08-2005, 11:24 PM
I just called TP and they said there was an issue at DC2 (my servers at DC4 are fine) and the tech said something about a Fiber line being down. He had no ETA as of yet.
Posted by junglecat, 07-08-2005, 11:28 PM
Mine came back up. They were down about 2 hours
Posted by ImLagging, 07-08-2005, 11:38 PM
TP's DC2 is back up again. Rejoice!
Posted by cyb, 07-09-2005, 01:10 AM
My TP servers are down again...
Posted by ChaoticSilence, 07-09-2005, 01:14 AM
Yes one of our server is down again too. Location: BL66 Connection: SWITCH: 'bl66-CAT2950T-24-1' PORT: 'FastEthernet0/7' Anybody else on the same switch facing this issue?
Posted by pmcdonnell, 07-09-2005, 01:15 AM
They are going up and down. It is not a server issue as I first thought. It appears to be in the network somewhere. Mine are down right now.... Regards, Phil
Posted by ChaoticSilence, 07-09-2005, 01:24 AM
Seems like it is affecting servers on the CAR2-4.DLLSTX2 router! No reply from the planet to my ticket till now. Anybody who is able to get in touch with them on this issue?
Posted by uka, 07-09-2005, 01:30 AM
Mine on SWITCH: 'at66-cat2950t-24-1' is also down. I thought it is a server issue and submitted a reboot request, but they have not taken any action on it. Now, I think is a network issue. Hope it would be solved soon. Regards UKA
Posted by ImLagging, 07-09-2005, 01:44 AM
My 2 servers in DLLSTX2 keep going up and down.
Posted by ChaoticSilence, 07-09-2005, 01:48 AM
Seems like no body is there to answer tickets, and this certainly is not a good sign.
Posted by Przemek, 07-09-2005, 01:48 AM
We have 3 servers and one of them is also down at the moment (was going down and up several times today).
Posted by DaBoss, 07-09-2005, 01:50 AM
Hi, Anyone know if theplanet is having troble with CAR2-4.DLLSTX2 tonight? Thanks
Posted by neutro, 07-09-2005, 01:56 AM
http://forums.servermatrix.com/viewtopic.php?t=15851 One of my servers is inaccessible still.
Posted by DaBoss, 07-09-2005, 01:58 AM
Thanks for the update neutro
Posted by v3mediaworks, 07-09-2005, 02:20 AM
Yeah, its been up and down all night... It just came back up again but who knows how long that will last.
Posted by Przemek, 07-09-2005, 02:56 AM
Still down. I got following answer to my ticket: I apologize for the inconvenience. However your machine is experiencing some of our current network issues. Our technicians are currently working to resolve this. Once the issue is resolved we will check to ensure your server is online.
Posted by ChaoticSilence, 07-09-2005, 03:06 AM
The same message was sent to us too, but no details and no ETA.
Posted by Umaro, 07-09-2005, 04:12 AM
My server was down so I trace-routed it, and I guess im lucky enough to have a server connected to that... =( 10 70 ms 71 ms 69 ms so-5-1-0.cr2.dfw2.us.above.net [64.125.29.5] 11 71 ms 72 ms 88 ms 216.200.6.237.theplanet.com [216.200.6.237] 12 70 ms 70 ms 72 ms dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85. 127.61] 13 71 ms 70 ms 70 ms dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85. 127.67] 14 81 ms 74 ms 72 ms car2-4-v2.dllstx2.theplanet.com [12.96.160.52] 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. ughhhhhhhhhhhh
Posted by SigmaTech, 07-09-2005, 04:29 AM
I have a server on that too.. It has been hours of UP and DOWN.. We need a stabilizer pill for the router
Posted by Przemek, 07-09-2005, 05:37 AM
down for few hours and still counting...
Posted by SigmaTech, 07-09-2005, 05:43 AM
Mine is back up now
Posted by Przemek, 07-09-2005, 05:57 AM
It looks like they finally resolved it.
Posted by alexrobonlin, 07-11-2005, 06:50 AM
Takes the piss that there is once central point of failure! I wonder how many servers are connected to each of these type of switches - so that if one goes down, I wonder how many servers it takes with it? Al

Add to Favourites Print this Article