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WHM and IP
| Posted by moleo, 06-26-2004, 11:51 PM |
| Hello all,
I think i need more time to be familiar with whm...anyway i come here to ask for help.
-I have a customer( he is already registred) and i want give him an ip, how can i set this?
- when i create an account it is my nameservers that i get from whm ( ns1 me.com ns2 me.com) but when i trace my domainame i can see my webhost provider nameservers...what is wrong?
Thank you very much.
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| Posted by Project X, 06-27-2004, 01:43 AM |
| you have a reseller account
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| Posted by wave, 06-27-2004, 02:47 AM |
| Check the IP checkbox and assign an IP when you create the account.
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| Posted by moleo, 06-27-2004, 09:37 AM |
| I know doing this, but this client had already his account in my whm without ip..now i want give him an ip.
Yes i have reseller account.
Last edited by moleo; 06-27-2004 at 09:41 AM.
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| Posted by The3bl, 06-27-2004, 10:03 AM |
| More than likely you will have to ask your web host for an IP and have him change the sites IP from his root WHM.
You can see your web hosts name servers leaking through because they probably did not give you private name servers but only personlized ones. Meaning they used their IP's and just shared them with you so you are using the same IP's for your name servers as the host and most of the other resellers on the server are. You did not get your own dedicated IP's for name servers. I notice more and more reseller host doing this with out telling the clients these days.
Last edited by The3bl; 06-27-2004 at 10:17 AM.
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| Posted by moleo, 06-27-2004, 10:21 AM |
| It is Techark ! and really i start to have enough of this way to sell webhosting space. maybe to get his own dedicated server is the good solution. With reseller plans we are under the webhost power and usually it turns to disputes.
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| Posted by The3bl, 06-27-2004, 10:40 AM |
| Dedicated is good if you know how to manage one. Or ask your reseller to provide you with dedicated IP's for your name servers and then you should not see any leak through of their name servers. Send him the dns report so he understands that his name servers are leaking through.
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| Posted by wave, 06-27-2004, 04:59 PM |
| Once you have a free IP, you can edit the account or use "Change Site's IP Address" under Account Functions. If you don't have those options then ask your host to do it for you.
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