Looking for provider with the best customer service

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Posted by DR4296, 06-25-2002, 12:34 PM
Greetings All! I have about 20 accounts with Your-Site.com. I am starting to investigate other providers that offer reseller programs. My primary needs are as follows, in order of importance: 1) Has a high reputation for quality customer service (Your-site.com HAD this until their owner/leader died.) 2) Has a quality control panel. (Your-site only offers an email control panel and they just revised it, but mailing list management has been effectively "down" for almost a month now.) 3) Unix-based hosting, with Perl, PHP, MySQL and optional) ASP, all usually kept up-to-date. 4) Offers a reseller's program that enables one to be profitable. (Yeah, I reckon I'm putting myself fourth in all of this, with my customers in first, second, and third places!) My intent is to buy one site for myself and run it for a "trial period" and see how it goes. And then I intend to migrate sites over after that. Any recommendations? Thanks! -= Dave =-
Posted by WebmastersHost, 06-25-2002, 12:48 PM
eservers.biz
Posted by Choppy, 06-25-2002, 06:31 PM
I dont think that eservers.biz offers this kind of hosting! All i thought they did was servers? I could be wrong! Good companies for your needs can be seen everywhere. Good Luck Kind regards
Posted by dialuphost, 06-25-2002, 06:35 PM
try mchost.com, I had a couple of clients that really like their service
Posted by Choppy, 06-25-2002, 08:46 PM
Hay, Dialuphost dont you guys offer Reseller accounts too? Or are you reselling reseller accounts from someone else mentioned? Kind regards
Posted by ECPY, 06-25-2002, 09:59 PM
A lot of folks on here have said good things about support at www.voxtreme.com as well as www.splashhost.com
Posted by dialuphost, 06-30-2002, 10:26 PM
Well Choppy yes and no. We are currently acquirring a reseller based company and will offer a private label reseller solution, but as of now we only offer reseller packages on wht on a space available basis.
Posted by Choppy, 06-30-2002, 10:38 PM
Oh i see good on you on the acquisation! Good luck,
Posted by Aussie Bob, 07-01-2002, 12:31 AM
Check out http://mchost.com - http://splashhost.com - http://voxtreme.com or use the request forum if you like.
Posted by blah, 07-01-2002, 12:54 AM
http://kualo.com is being mentioned a lot these days customer service is really really fast
Posted by vermon, 07-01-2002, 01:01 AM
I just signed up with eryxma.com and am very pleased thus far best customer support I've seen in a long time and there is an automated account creation script for plesk
Posted by DR4296, 07-01-2002, 04:54 AM
Thanks guys! I ended up going with Voxtreme! And I must say, I have never seen such fast response to support questions.... and on a Saturday too! -= Dave =-

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