| what is that? bad or good publicity stil publicity eh?I will say neither.
no i wrote my review. and i believe what my server provider is telling me. in fact according to my server provider they did not demanded for a refund contrary to what PSM was babbling here (who' the liar eh?).You believe your server provider and not PSM when you have not get any of the facts right yet?
"According to your provider"
Sorry, shouldn't they even provide some form of evidence first?
exact words of my server provider:
and my server provider is indeed very sorry for troubling me since they were the ones who suggested to me to sign up with PSM, unlike PSM who doesnt investigate first before accusing of somebodyThey did their job to investigate their own database instead of investigating yours, as it is a total waste of time and trouble, besides, results aren't guaranteed. They did their part. Unless you can provide any evidence that is useful and proves you right, PSM is in the right currently.
and maybe a suggestion to PSM too, when they reject someone, they should also inform the client the reason why they are rejected to avoid fuming the client. it helps, well that is, if they really care about their clients. Or they only care about their profit?They have all the right to reject anybody, as anybody's TOS has. They are not required to provide any reason, even if you ask.
sorry if my words seem harsh but that's my review of my experience with them.This is not a review, as you have not experienced their service at all. Besides, your words aren't trustworthy when you are having many different thoughts at different point of time.
This is more like a misunderstanding or problem with your host instead.
And again, this is not and can never be a review.
and i already found a BETTER server management provider-someone FRIENDLY to their customers and do not give false accusations.How can you say these when you are with your new provider for no longer than 3 days? How are they "better" and not giving "false accusations"? You can prove everything in 3 days? Oh c'mon, lets face reality.
im trying to look at their perspective srvive.com but have they tried to look into mine also? have they tried to investigate further? i dont think soYou are trying, but you did not, since all your post clearly told us so. As mentioned before, why should they investigate further, and how are they going to investigate further? Are you going to pay them /hr fees to investigate something that isn't really going to have any result out of it, and serve no purpose to them?
oh and when i posted my review here, i dont intend for PSM to sign me up. so i dont understand what you meant with "simply fold" simply fold to what? I lost interest but that does not mean i will not post or share what happened to me. Im posting my experience. they answered back so i answered back too.Again, this is not a review.
I don't think they are interested in having you as a client when you obviously posted something negative without solid proof.
My guess will be that "simple fold" means PSM is going to fold without you, but obviously not.
what im trying to say now is if they reject customers, they inform them the reasons also. I mean, they are sending "rejection emails" why cant they state the reasons also in that email so client would know. is that hard to do??They had clearly stated the reason anyway, which is previously the same person who had signed up for their service and was satisfied but requested for a refund and so on.
The rejection mails are usually automated.
if clients are well informed, they wont be fumed. im a client of several hosting companies and several dedi server provider and i host some small sites too. Clients always loved being "in the loop" and not keeping them in the dark.You have not been a client right from the start, you are just going to be one, however, rejected.
If you have hundreds if not thousands of customers, will you be interested in doing all these "informing" stuffs when everything is clearly stated in the TOS?
This is quoted from PSM's TOS (http://www.platinumservermanagement.com/TOS.html), which I believe you have not read clearly or at all.
Refusal of Service
Platinum Server Management, Inc. reserves the right at its sole discretion to refuse or cancel service. Violation of any of Platinum Server Management, Inc.'s Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts may be terminated for any or no reason at all without any prior notice to the customer. Accounts terminated due to policy violations will not be refunded.
I had highlighted the important factors in red.
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