Does anyone know how to contact someone from HOSTLUCK.COM?

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Posted by DJ_Osiris, 05-12-2009, 08:27 AM
We have a web streaming business and my business partner thought it would be a good idea to offer our clients web site hosting. Most of our clients are online radio and tv stations. He setup a re-sellers account with HOSTLUCK.COM and he is having trouble getting in touch with someone for tech support or to cancel and refund the account! Does anyone have any pointers or ideas? Thanks, DJ Osiris RADIOFREEDETROIT.COM
Posted by tcstatic, 05-12-2009, 09:06 AM
Well looking at their whois info I get the following so maybe try the phone number in India if they do not answer support tickets? ****, Dhaval ****_dhaval12@yahoo.com a113,pranik garden, Mahavir nagar,Kandivli - west Mumbai, Na 400067 India Phone: 02228090211 Personally, I not sure why anyone would host with a company that does not offer any contact info on their website.
Posted by txitcs, 05-12-2009, 09:14 AM
Personally I would switch web hosts and find one located in the US. Being that he's from India can cause a lot of problems with communication, and times that they are online.
Posted by tcstatic, 05-12-2009, 09:33 AM
Also, if you paid via PayPal, you can look in your PayPal acct for contact info. If there is still no response from them and you paid with a CC, you can contact your CC issuer and dispute the charge as a "last" resort. ADDED: I also did a tracert for hostluck.com and found mydosty.com which is owned by the same person. They do have a Live Chat on their site, which is currently allowing for you to send a message and also a contact form at mydosty.com/Contact-Us.php Last edited by tcstatic; 05-12-2009 at 09:41 AM. Reason: added
Posted by DJ_Osiris, 05-12-2009, 09:45 AM
We've both sent numerous emails to ****_dhaval12@yahoo.com and I even tried to IM him. The phone number doesn't work either. My partner choose them because of the price. I think he learned his lesson! I hope!
Posted by DJ_Osiris, 05-12-2009, 09:49 AM
We tried to hit him up on mydosty too and still no answer!! I found his myspace and facebook pages and left him a few messages. The contact information on PayPal wasn't correct either. His next step is the credit card company. Stay clear of these people! DJ Osiris
Posted by tcstatic, 05-12-2009, 09:52 AM
Yep, I think everyone has to learn from their mistakes to realize when it comes to hosting - you more often than not get exactly what you pay for. When people pay $2.00-3.00 a month for reseller hosting...they can't expect much for server performance or uptime, let alone service/support at that price.
Posted by DJ_Osiris, 05-12-2009, 10:06 AM
I hope nobody else makes the same mistake!! DJ Osiris Radio Free Detroit
Posted by TechniSmart, 05-12-2009, 02:48 PM
DJ Osiris, On their web site they claim to own their own data center in Texas, but a check on http://www.maxmind.com/app/locate_ip?ips=hostluck.com shows the IP is located in Global Net Access's data center in Atlanta Georgia, not their own. Also ****_dhaval12@yahoo.com is associated with about 14 domains. Sadly people do keep making these mistakes with $2.99 reseller accounts. The web is littered with fly-by-nights. At least a hosting reseller chosen from WHT is a very safe choice, because they have a proven track record and a reputation to stand behind. I wish you well.
Posted by txitcs, 05-12-2009, 04:18 PM
Not necessarily. I don't know for sure, but I'd be willing to bet that there are more hosts here on WHT that would just as soon rip you off as give you good service.
Posted by TechniSmart, 05-12-2009, 07:00 PM
I may even start a thread on this subject as I find time. Maybe a safer choice is a better term than what is on offer out there on the world wild web. I feel there are more checks and balances selecting a host at WHT rather than some of these so-called pay-per-review web reviewers.
Posted by DJ_Osiris, 05-12-2009, 08:56 PM
What other domains is he associated with? DJ Osiris
Posted by enprinte, 05-12-2009, 09:08 PM
The guy has an account on Digitalpoint (although its banned), perhaps you could try to email him. His account name: cheapwebhosting
Posted by TechniSmart, 05-19-2009, 09:27 AM
Hi DJOsiris, Domaintools.com requires you pay for that report. I don;t guess it's worth it. Sorry I couldn't help further.
Posted by richierich, 05-24-2009, 07:06 AM
Hi, I am from HostLuck.com. Please use the support center for queries. www*hostluck.com/SupportBase/ currently, we have no support ticket from you. The Phone number is valid, you have to use country code +91 before it. But phone support is only for dedicated server clients. Shared and Reseller hosting clients are requested to use the support center for queries. Have a nice day! :-) Regards, Dhiren, HostLuck.com Tech Staff
Posted by gridley85, 06-09-2009, 06:16 PM
Hi, I can't get in contact with them either. Did you in the end? I file a support ticket ( I have actually filed 4 now) and I get no email in my inbox and don't know what to do. I need my domain changed asap. If the tech staff guy comes back on here it is grahamridley@ymail.com
Posted by johannes, 06-10-2009, 10:16 AM
Yah sure - lost l aready with 3 hosting companies i signed via WHT - last one corehoster.com
Posted by richierich, 08-17-2009, 09:34 AM
I feel so glad that I can contact you know. I completely understood your problem, the emails sent by our support center was not recieved by you. Please check your spam and bulk folder and you'll see all the tickets were replied. I'll pm you all your ticket numbers, You can check the status of your tickets from the support center. http XX www . hostluck . com/SupportBase/ I have also emailed you from different email id. Please also add support [at] hostluck.com in your address book, so all our emails would land in your inbox. Have a nice day! Regards, Dhiren, Tech Support, HostLuck.com P.S. Sorry for the distributed link, but as I am a new member here, I am unable to post links. Last edited by richierich; 08-17-2009 at 09:44 AM.
Posted by TechniSmart, 08-17-2009, 05:42 PM
I am sorry to hear it. Well the times are changing, that's for sure. Those who you thought could never disappear are gone today. We are in uncharted waters these days. We are very happy with our host and they came from WHT. 100% uptime since we switched. --Michael
Posted by rajeshdubey, 08-30-2013, 01:54 AM
time for fame web solution shop no 2 gyan bhawan next to swadeshi market ,kalba devi road ,marine lines(e) mumbai400002 phone 720875278
Posted by rajeshdubey, 08-30-2013, 01:57 AM
brother he is fraud i m giving you his address time for fame web solution shop no 2 gyan bhawan next to swadeshi market ,kalba devi road ,marine lines(e) mumbai400002 phone 7208752782

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