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Top HSPHERE Reseller Service Providers

Posted by Lakpura, 05-02-2008, 10:46 AM
Hello I am looking for a reliable HSPHERE service provider. I am not looking for anything cheap - Will pay the price of good service and support. I know these guys rocks but who else are out there? 1. JodoHost 2. Vortech 3. Catrika Hosting Who else out there? any recomendations are highly welcome? Thanks Amila

Posted by 01globalnet, 05-02-2008, 12:11 PM
If you search around Vortech should not be in that list of reliable reseller providers - especially lately there quite a few complaints and angry customers. There is also Eirca, Fluid, Dynamicnet etc.

Posted by gate2vn, 05-02-2008, 12:36 PM
Steadfast just integrates Litespeed into their H-Sphere hosting. Might want to check them out?

Posted by cartika-andrew, 05-02-2008, 12:45 PM
just a quick note, we are spelled Cartika edit - this page may also be useful http://www.psoft.net/resellers.php granted, this is a list of companies that sell hsphere licenses and all hosting reseller providers may not be listed here.. Last edited by cartika-andrew; 05-02-2008 at 12:48 PM.

Posted by stanj, 05-03-2008, 04:49 AM
I checked out quite a few before my selection, and of your list I liked JodoHost and Cartika but went with FluidVPS for my first VPS. I am sure any of these would be great but I liked Fuild being smaller thinking more personal attention. Vortech is where I was trying to get away from, they used to be good and a bargain but performance and reliabilty has slipped dramatically over the last 2 years. I think part of their problem was their cluster was just too big and possibly marks the further limits of how big a Hsphere Cluster can be and still work. My choice was to go with a smaller company partly because of my experience with Vortech but ended up with a VPS instead of a shared reseller account. When searching I looked the attitude of the community and staff on their forums, and if I was going for a Hsphere cluster again, I would have gone with Cartika. There is a lot of features for a reasonable price and a great attitude.

Posted by eming, 05-03-2008, 05:43 AM
off topic: isn't HSPHERE going end of life anytime soon?

Posted by (Stephen), 05-03-2008, 07:15 AM
Nothing official and Parallels staff has not even heard this. But there enough rumors to fill the Mariana Trench.

Posted by cartika-andrew, 05-03-2008, 12:53 PM
no but, if you go on the hsphere forum, they are all panicking about it. swsoft is in late stages of RC release for hsphere v3.1 which has ALOT of very cool new features (including ROR support, allowing users to select version AND mode of PHP, some better jailed ssh stuff going on, alot of windows improvements, etc, etc, etc) they already have a roadmap for v3.2 which will seriously upgrade the windows, exchange, coldfusion and sharepoint sides of the business. I highly doubt hsphere or ANY of the other panels purchased by swsoft are going end of life any time soon.

Posted by cartika-andrew, 05-03-2008, 01:16 PM
BTW - not a nice strategy for a cpanel host - LOL swsoft, as you probably know, purchased a whack of control panels - including Plesk, Ensim, Hsphere, Helm, etc swsoft is a product distribution company - both their own products and "strategic" partnership types of products. This includes Virtuozzo (their own product), stuff like Comodo SSL certificates, domains, applications, etc... their strategy is pretty brilliant - they are using all of these control panels as a distribution model for their "core" products and services to reach a potentially unlimited customers base... simply brilliant model. I cant see them disgarding any of the panels as they are spending significant time and resources integrating their offerings into these panels to turn them into very large distribution networks for their most profitable products and services...

Posted by Yash-JH, 05-03-2008, 01:35 PM
Hsphere is going to be around for a very long time. It still has very little competition in its field.

Posted by KarlZimmer, 05-03-2008, 05:28 PM
Only downside I've seen so far is that new default template/skin for the control panel. :-)

Posted by cartika-andrew, 05-03-2008, 05:43 PM
LOL - some really like it - it makes hsphere look like other control panels. I'm completely torn myself

Posted by astutiumRob, 05-03-2008, 05:47 PM
Certainly not officially, there are at least 2 more versions planned, so I think those of us using HSphere have at least a year left before we need to panic

Posted by cartika-andrew, 05-03-2008, 08:10 PM
you do not need to panic at all. cp+ is going end of life - hsphere is not - neither is helm, or plesk, or ensim.... but, dont be surprised to see a migration path to HSPcomplete come out for each of these platforms - or to eventually see all of these platforms have a migration path to some other more centralized platform - that is probably the worst case scenario - and honestly, as long as core functionalities are maintained, that wouldnt be the worst thing in the world....

Posted by astutiumRob, 05-03-2008, 08:23 PM
cp+ has already been dumped, licences for it cannot be renewed. unused pre-purchased licences have been "swapped" for plesk 10 domain licences. my understanding reading-between-the-lines is that ensim is being dropped sooner rather than later, with a forced migration to plesk.

Posted by cartika-andrew, 05-03-2008, 08:49 PM
that is an assumption at best... however, if ANY of swsofts platforms are to go end of life - Ensim is the obvious choice - it is a fairly small install base, and is a single server, single platform solution. All of their other acquired panels do not fit this definition. Plesk, Hsphere, Helm are all acquired by swsoft. Also - no use forcing Ensim to Plesk. You can directly import into hsphere for example and we have seen more then a few installs go this route. Their new "brand" is called parrallels - and I dont think the naming is a co-incidence - eitherway, do not fear - you have nothing to worry about and especially not within 1 year. to merge products like this, you are looking at a 5 year time span at a minimum - and chances are, then end product will be better then the sum of its parts...

Posted by ldcdc, 05-03-2008, 09:10 PM
Interesting concept, but I don't really believe in it. Besides, if it really came to that limitation, a second cluster would have been an immediate solution, especially when the alternative would be years or poor quality service.

Posted by Yash-JH, 05-03-2008, 11:12 PM
Since HSphere allows only one CP server per cluster, a large cluster (70 or 100 servers) can easily cause CP performance to degrade. Having smaller clusters (less than 50 servers) is always a better idea. This is something we have chosen to do, and I am sure alot of other HSphere hosts have done too to ensure performance. Vortech has maintained only one cluster it seems.

Posted by ldcdc, 05-03-2008, 11:47 PM
Then I was wrong, and I thank you for sharing nuggets from your experience with me. Still, your response proves that the responsibility of things getting to the point where service sensibly degrades would be that of the provider. It's not like there was nothing they could do.

Posted by cartika-andrew, 05-04-2008, 12:08 AM
Hello Dan, you weren't wrong at all... an hsphere cluster can get as large as you want it to get. From an hsphere perspective, it doesnt care how many physical servers are connected - everything still works the same way. the issue some hosts have had is with the performance of the CP service. Obviously as you add servers and users, more and more users will be on the CP and ultimately, there is only so many users a CP can accommodate before bogging down. 1 approach is to just start a new cluster from time to time - but, then you lose central manageability. ultimately though, you can cluster the CP server by pulling the pg DB off onto its own server. You can then, with a little tweaking to hsphere itself, load balance the CP web service across multiple servers. psoft was talking about implementing this formally, but, havent gotten around to it yet - having said this, it doesnt appear to be overly difficult. So, Yash may end up being right, but, I think you can just LB that CP server and grow it infinitely at that point...

Posted by (Stephen), 05-04-2008, 12:28 AM
You run into limits even with multiple servers there comes a point you can't keep throwing hardware at an issue. We got things going a better with some SQL tweaks but some tasks can still slow things down DB side.

Posted by Lakpura, 05-04-2008, 12:31 AM
Guys, we are off topic. So far, based on the expert comments, there is only JodoHost and CartikaHosting, when it comes to HSPHERE based re-seller hosting. Is that all well known in the market?

Posted by (Stephen), 05-04-2008, 12:33 AM
no there is fluidhosting and grouphosting and weberz as well, along with some others I am probably forgetting

Posted by cartika-andrew, 05-04-2008, 12:36 AM
Hi Steven, you may end up being right about this. We are looking at things like moving the crons off of the actual CP server, etc... I do not subscribe to the notion that you "cant" keep throwing hardware at it. we are speaking java and pgsql - in theory, it should be as close to infinitely scalable as one can get. It makes more sense for us to maintain central control - but, to both yours and Dan's points - you are right - this realistically doesnt matter - what does matter is that a host takes care of the environment and does thing in a manner which doesnt degrade service... sorry - tends to happen from time to time I would add fluidhost and dynamicnet to that list. Steadfast and Eirca seem to be getting more popular as well - so, they should be considered as well. www.hspherehosts.com may be a decent resource for you as well... ***EDIT - Grouphosting, Relio and Weberz (thanks Steven, forgot about those

Posted by Yash-JH, 05-04-2008, 12:40 AM
In theory yes, but practically no. Hsphere is a very scalable solution, but its not infinitely scalable in practical use.

Posted by cartika-andrew, 05-04-2008, 01:53 AM
Hey Yash, Maybe infinite is too aggressive of a goal dont get me wrong... somewhere down the line, I may be saying the exact same thing. But, I see no reason why you cant load balance the CP web service and DB service and double or triple capacity without hindering performance while increasing reliability - and in actuality, still increase performance... eitherway, the argument is a moot point - as that isnt really what matters end of the day... thanks as always, enjoyed and appreciated the conversation...

Posted by IHSL, 05-04-2008, 11:49 AM
H-Sphere will not be stopping development, period. They have 1.7 million paying customers. There would be a riot (not to mention the lawsuits) if development stopped. With Parallels now owning psoft, the support is better, the interactions are better and the development seems to be better (proof will come with 3.1 public which has a very solid RC). H-Sphere and Plesk will borrow and lend to/from each other for a long time. There are many long terms plans for H-Sphere, that go well beyond the next 1-2 years. Simon

Posted by astutiumRob, 05-04-2008, 03:13 PM
And KDA and DC-Hosting and Altaire

Posted by Lakpura, 05-04-2008, 10:36 PM
what are the URLs othellotech?

Posted by astutiumRob, 05-05-2008, 03:30 PM
How to use Google - Lesson #1 * open a new browser window and type www.google.com into the address bar, click "go" * type into the search box the terms you want, for example "kda hsphere" * note down the most obvious results :p Of course you could always just guess http://www.kdawebservices.com/ http://www.dc-hosting.com http://www.altaire.com

Posted by luisalonsoramos, 05-05-2008, 09:41 PM
I still have some sites hosted with Vortech and I must say I have been very discontent with them (especially recently that they wanted to bill me $600 without notice). I recently signed up for a VPS with SolarVPS, and let me say everything has been great. Granted, it's a little more expensive than reseller hosting, but I think being able to install anything you want is worth the price. And about support, they have been very responsive (I messed up my server while doing some tests - I still don't have live sites there - and I had a new installation in about 20 minutes). I can't recommend them enough. As for control panels, Vortech has H-Sphere, and now that I have been using Plesk, it's way better in my opinion.

Posted by Lakpura, 05-06-2008, 10:27 AM
Is there any HSPHERE resellers on this forum with over 1000 customers accounts under their belt? I keen to a few to share some ideas in running such a large customer base as we are getting there.

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