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DataPacket.net
| Posted by corestat, 12-07-2007, 06:56 PM |
| I know that there is already a thread called DataPacket, but it's closed, that's why I open a new one.
Just wanted to tell you all that the support is very bad, I couldn't login to the WHM, only to the cPanel, i asked for a password and they still don't reply to any of my emails. I asked for my money but still I haven't got my money back. If you need cheap hosting but don't care about support then go with datapacket, but as a reseller i don't think it's ok.
*edit*
"The account has already been closed and a refund issued."
Last edited by corestat; 12-07-2007 at 06:58 PM.
Reason: New information
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| Posted by DataPacket, 12-07-2007, 08:22 PM |
| Impatience
You opened a ticket on Dec 4th and it was responded to within 3 hours, apparently though not entirely resolving the issue because of some confusion and I apologize for that personally.
On Dec 7 you requested cancellation and a refund, which was processed within 4 hours.
You are right, dont use our services if you want this support within 5 minutes nonsense, because the services and pricing were not designed that way and you will just wind up here complaining.
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| Posted by net, 12-07-2007, 08:37 PM |
| Good to know.
Goodluck!
Net
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