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DataPacket.net




Posted by corestat, 12-07-2007, 06:56 PM
I know that there is already a thread called DataPacket, but it's closed, that's why I open a new one. Just wanted to tell you all that the support is very bad, I couldn't login to the WHM, only to the cPanel, i asked for a password and they still don't reply to any of my emails. I asked for my money but still I haven't got my money back. If you need cheap hosting but don't care about support then go with datapacket, but as a reseller i don't think it's ok. *edit* "The account has already been closed and a refund issued." Last edited by corestat; 12-07-2007 at 06:58 PM. Reason: New information

Posted by DataPacket, 12-07-2007, 08:22 PM
Impatience… You opened a ticket on Dec 4th and it was responded to within 3 hours, apparently though not entirely resolving the issue because of some confusion and I apologize for that personally. On Dec 7 you requested cancellation and a refund, which was processed within 4 hours. You are right, don’t use our services if you want this support within 5 minutes nonsense, because the services and pricing were not designed that way and you will just wind up here complaining.

Posted by net, 12-07-2007, 08:37 PM
Good to know. Goodluck! Net



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