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Jodohost down again? [merged]
| Posted by mcc235, 03-06-2008, 09:27 AM |
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I can't reach my VPS at Jodohost, nor the main jodohost domain to check on the issue. Does anyone know if jodohost has an alternate domain that is working with updates on the issue?
Alertra spotcheck
Time (US/Eastern) Checked From Result KBytes Secs Kbps
03/06/2008 08:26:37 Chicago USA Error N/A 30.00 N/A
03/06/2008 08:26:37 Orlando USA Error N/A 30.00 N/A
03/06/2008 08:26:37 Shanghai CHINA Error N/A 30.00 N/A
03/06/2008 08:26:37 Sydney AUS Error N/A 29.99 N/A
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| Posted by JenniH, 03-06-2008, 09:30 AM |
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All our sites are down, jodohost.com is down.... and the phone goes dead when we call.
This looks bad.
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| Posted by net, 03-06-2008, 09:35 AM |
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Does Jodohost used Softlayer as their DC?
Net
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| Posted by JenniH, 03-06-2008, 09:38 AM |
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I think their DC is in Florida (Miami)
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| Posted by (Stephen), 03-06-2008, 09:43 AM |
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No we do not use Softlayer, that is for our off server monitors and forums.
www.jodopulse.com has links back into forums and services.
Our fiber provider has a switch down taking our transport services between datacenters down.
Last edited by (Stephen); 03-06-2008 at 09:48 AM.
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| Posted by pictoric, 03-06-2008, 09:45 AM |
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Can anyone confirm that jodohost.com is down? Sometimes a router goes down which causes connectivity issues for me, but it seems they are offline starting about 20 minutes ago or so?? Anyone?
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| Posted by JenniH, 03-06-2008, 09:46 AM |
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Is there any ETA?
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| Posted by maniakaz, 03-06-2008, 09:46 AM |
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for me it is down now.
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| Posted by net, 03-06-2008, 09:47 AM |
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Thanks for the info Stephen.
Net
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| Posted by eclouds, 03-06-2008, 09:47 AM |
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There is already a topic about this in the outages section.
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| Posted by Atul-JodoHost, 03-06-2008, 09:48 AM |
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We are updating Customer Forums about the outage at - http://208.101.63.228/showthread.php?p=61289#post61289
Also, LiveChat is available at - https://server.iad.liveperson.net/hc...04201&byhref=1
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| Posted by pictoric, 03-06-2008, 09:53 AM |
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Thanks... I'm a little new.. Found the outage link..
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| Posted by winuser, 03-06-2008, 10:02 AM |
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Please someone from jodohost explain why all your servers is innacesibe? Why after so many problems you continue to host the forums, blog on the same network? My clients are angry to me - and i don't even know what is going on.
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| Posted by (Stephen), 03-06-2008, 10:04 AM |
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The forums are not on the same network, you can go to the outage forum for details and our backup status link is at jodopulse.com
Last edited by ldcdc; 03-06-2008 at 11:20 PM.
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| Posted by winuser, 03-06-2008, 10:09 AM |
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Thanks for the info!
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| Posted by (Stephen), 03-06-2008, 10:16 AM |
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Services restored.
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| Posted by (Stephen), 03-08-2008, 08:21 PM |
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FPL Fibernet has had a router go down again about 20 minutes ago, I am on the road now but working mobile to get this back ASAP.
Posting updates on our forum as linked in this topic.
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| Posted by Zealus.com, 03-08-2008, 08:23 PM |
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Any ETA on when servers will be back up?
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| Posted by (Stephen), 03-08-2008, 08:35 PM |
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I wish they would give me such at their NOC, we have plans for workarounds to this in the future but when the last issue was only 2 days back it is quite hard to provision such in this time, especially when fiber is being physically laid out between locations a couple miles apart.
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| Posted by (Stephen), 03-08-2008, 08:42 PM |
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All is back up as of several minutes back, about 35 minutes outage.
We will be posting an official announcement on this in the next 48 hours after I speak to the FPL director about this matter. We will also post a schedule for bringing in alternate transport services on a more concrete level as well.
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| Posted by Henrik, 03-09-2008, 10:09 AM |
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Thanks for the updates
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